In a perfect world, you would have all the information you need to make a well-informed credit decision. Latigo Energy Group's Pat McKinnon will present a topical discussion covering risk assessment, risk tolerance and reflective credit for those times when financial information is sparse. Pat will discuss the obstacles and solutions for the real-world credit challenges imposed by ever tightening corporate capital management criteria, governance and external influences such as ESG compliance.

Speaker:

Pat McKinnon, founder, Latigo Energy Group, LLC

Mississippi may be #50 at some things, but can sure teach us a thing or two about construction liens and public and private payment bonds. This webinar will demonstrate how Mississippi's "new" lien law and "new" private bond statute have made it easier for subcontractors and suppliers to collect in the Hospitality State.

This will be an overview of lien and payment bond rights, using Mississippi's statutes as an example, including the requirements and prerequisites for maintaining and protecting payment rights for the material supplier.

A mechanic’s lien is often a subcontractor’s or supplier’s most powerful leverage to ensure prompt payment on privately-owned construction projects. Similarly, a payment bond claim provides the sub/supplier with security when attempting to collect payment on a publicly-owned project. However, it can be difficult to keep track of the various statutory deadlines and procedures governing these important remedies. This webinar will provide an overview of the key deadlines and requirements applicable to mechanic’s liens and payment bond claims in Connecticut.

One of the main purposes of cash collection is to maximize cash flow, but the best collection tactics are not always straightforward. In order to become a successful collector, the credit professional needs to understand customer behavior, the end-to-end cash cycle and disputes—just to name a few. This webinar will provide a detailed look at which strategies will help elevate your cash collection game the most.

In this webinar, we will discuss:

• Knowledge of Processes / SLAs and dependencies
• Comprehension of customer behavior
• Application of tools
• Analysis of disputes
• Evaluation of end to end cash cycle

Speaker:

Suleman Ali Qureshi

Everyone is familiar with the big-name corporate and financial frauds that make national news.  But although high-profile names like Enron and Madoff make headlines, businesses like yours are getting hit day after day with schemes and scams that are less obvious but every bit as onerous.  From traditional financial statement fraud, to sophisticated e-mail spoofing schemes, to “old school” credit fraud tactics such as same name and ship-to scams, devious charlatans are just a mouse click away from wreaking havoc on your bottom line – and, in some instances, even the viability of your business as a whole.  This program deals with credit and payment fraud, the schemes modern fraudsters frequently employ, red flags and warning signs, and the defensive tactics, tips, and tools to protect yourself and your business from the havoc that fraudsters seek to create.  The program also deals with increased fraud risk arising from remote work and actual fraud war stories by credit professionals.  The results of prior polling of trade creditors on fraud issues are also discussed.

Speaker:

Bruce Nathan, Esq.

Is your company Payment Card Industry (PCI) compliant? The PCI Data Security Standard applies to every organization or merchant that accepts, transmits or stores payment card information. In other words, if any of your customers pays using a credit card or debit card then the PCI DSS requirements apply. Being “compliant” means that your company meets all of the requirements laid out in the standard.

If your business fails to become PCI compliant, it could be at greater risk from the growing threat of payment card data breaches and theft, which may result in substantial penalties, fraud and charge backs, as well as legal costs and lost customers. Join Fiserv’s Adam Hollis for a timely and engaging discussion on the importance of PCI compliance for all businesses as he discusses PCI resources, requirements and the importance of certifying that your business is PCI compliant.

Speaker:

John Wheeler, Fiserv

This webinar in our cybersecurity series will focus on the security and IT team. Security and IT teams are often segmented under different areas for most companies. The need for making the user experience as easy as possible often collides with the requirements of a security team. We encourage you to invite your IT team to join in and hear from Atlantic Data Forensics’ Trisha Dixon as she shares stories and highlights on when security and IT teams work together, everyone wins. She also will talk through how you can work with your IT team to create a plan should your company be attacked.

Speaker:

Trisha Dixon, Vice President, Cybersecurity Services, Atlantic Data Forensics

Technology has changed how many credit professionals operate, yet there’s still a gap separating AR teams and their customers. This creates confusion, extra work, and a slowed cash flow. Versapay’s AR automation platform connects your AR department and customers over the cloud, closing this gap for good. This improves the customer experience, helping you turn AR into an area that can actually drive growth.

Our collaborative integrated payments and AR automation platform can help your business achieve results like:

• 80% customer adoption rate
• 50% reduction in manual work
• 25% increase in payment speed
• 30% decrease in past due invoices
• How credit professionals can unlock AR efficiencies and drive revenue
• What digital payments and invoicing mean for the credit industry
• And much, much more

Speakers:

Tim Stahl, Senior Vice President of Sales, Versapay
John Warner, Vice President of Sales Engineering, Versapay
Brett Kaarto, Sales Executive, Versapay

In part 1 of the Accelerating Consumers Digital Experience While Increasing Efficiency and Cash Flow webinar, Manish Pandey & Lois Kemp with Fiserv discussed how companies can use digital transformation to offer an engaging client experience through advanced customer payment portals and streamlining the credit application process.

We invite you to continue the discussion to learn how intelligent automation, robotic process automation (RPA) and testing automation will work for you to eliminate manual intervention, improve the customer experience, payment portal & credit application process, and provide faster access to information which results in improved cash flow and back-office efficiencies.

Speakers:

Manish Pandey, Fiserv
Lois Kemp, Fiserv

Your customer has filed bankruptcy, what do you do? How do you collect the outstanding balance on your customer’s account when you cannot look to your customer for payment? This is a question that plagues credit departments daily. Fear not, there are options. In this presentation we will cover the other avenues available to collect an outstanding account when your customer is in bankruptcy and ensure you have taken the steps so when the inevitable bankruptcy hits, you have set yourself up to collect from the variety of other sources.

Speaker:

Michael Murray, Esq.

The second webinar in our cybersecurity series will focus on ransomware groups. Join Atlantic Data Forensics’ Trish Dixon as she shares a brief overview of current ransomware groups and the tactics and techniques that are commonly used.

Recognizing these techniques and securing your home and business could save millions. Trish will share stories and insights into how the most active ransomware groups are infiltrating companies large and small and what you can do to ensure that you are doing your part to keep your company safe.

Speaker:

Trisha Dixon, Vice President, Cybersecurity Services, Atlantic Data Forensics

In his role, Brian Morgan combines his wealth of knowledge and expertise in accounts receivable, credit management and shared services from across multiple sectors for national and global organizations sectors for over 25 years. Brian has achieved outstanding results, which have been highlighted by numerous industry awards, most notably when Veolia UK was recognised under Brian’s leadership as a Centre of Excellence by the Chartered Institute of Credit Management.

Brian’s success is based on his understanding of the strategic role credit plays in every business—from understanding the risk in granting credit to achieving revenue growth to the importance of collecting cash promptly and effectively to meet working capital and cashflow targets to reducing bad debt—all of which are vital key performance indicators to the financial health of a business.

As a previous customer and early adopter of BlackLine AR automation solutions, Brian can provide clear understanding of the challenges organizations face and how by partnering with BlackLine AR automation you can drive transformation.

Speaker:

Brian Morgan, Blackline

The Texas Lien Statute is changing as of January 1, 2022.  The most notable of the changes is the requirement for the 15^th day second month notice.  This session is meant to assist members with preparing for the upcoming changes and to discuss potential adjustments to internal processes for the pursuit of future lien claims.

Speaker:

Kathryn “Katy” Baird, Esq., Andrews Myers PC

Although change orders are a natural component of construction projects, they carry potential risks that must be understood and mitigated.

Join this webinar to dive into best practices to ensure you and your team are being as effective as possible when changes are requested. Learn about what to watch out for so you and your team do not get caught in a situation that is not best for your company.

This session will focus on understanding and mitigating risk from a material supplier perspective, but all trades will find value in this presentation.

Speaker:

Sam Smith, Regional Finance Manager, Crescent Electric Supply Company

Businesses are deepening client relationships by offering new digital receivable/payable options to customers to improve cash flow with bill pay options, online payment capabilities, payroll cards for employees, and loyalty rewards programs for consumers. It’s an exciting and innovative proposition that requires the proper infrastructure and tools to make it happen.

We encourage you to invite your credit team to your Chief Information Officer, to join in on our discussion regarding our interconnected world and how to leverage it in your business.  This 2-part executive briefing will focus on strategic, yet practical services needed at every phase of your transformation journey. 

In part one of this webinar, we will focus on how organizations can accelerate the ability to deliver a seamless payment experience to improve cash flow and client payment options through the use of architecture and modern integration capabilities. 

• Channel convergence
• Embrace and accelerate all things mobile
• Remove Costs and Lower Total Cost of Ownership - Simplify and modernize legacy applications, frictionless cloud deployments and process automation.

Mark your calendars now for November 22^nd! In part two of this webinar, we will delve further into increasing efficiency with intelligent automation to enable connected experiences by discussing robotic process automation and machine learning. 

Speaker:

Manish Pandey, Fiserv

With debt issuance up to record levels and big-name, big-dollar public bankruptcies on track to exceed the previous peak from the Great Recession in the 2009 annum, balance sheet risk from bad debt write-offs have never been higher. Under the recently implemented Current Expected Credit Losses (“CECL”) guidance, the Financial Accounting Standards Board (“FASB”) has required that trade receivables be adjusted to account for their expected bad debts using forward-looking predictive modeling rather than simply historical estimates. Join a trio of CreditRiskMonitor’s leading subject matter experts as they discuss how our industry-leading, forward-looking bankruptcy predictive analytics like the FRISK® and PAYCE® scores when combined with trade contribution, can significantly improve the working capital risk management and specifically address the compliance requirements of CECL.

Speakers:

Michael Flum - Sr. Vice President & Chief Operating Officer

Steven Gargano - Sr. Vice President & Chief Financial Officer

John Donovan - Sr., Credit Process Advisor and Trade Specialist

The shift to remote work policies has introduced additional risks that credit managers need to manage. This three-part series will take a look at how the landscape for finance and credit has changed and threats going forward.

Join Atlantic Data Forensics’ Trisha Dixon as she provides an interactive webinar series focused on cybersecurity and tips on how employees can avoid common traps.

The first webinar, Working Securely in a Remote World, will include easy and common precautions employees and companies alike can take to ensure their information remains secure. Her stories and insights on how small changes in security could help avoid
security incidents that expose your information

Speaker:

Trisha Dixon, Vice President, Cybersecurity Services, Atlantic Data Forensics

Let’s continue the discussion to unlock the mysteries of credit card processing (merchant services) by joining Fiserv for a Merchant 102 discussion. Our discussion will include the following.

• CardConnect Virtual Terminal Demo
• PCI Compliance
• Merchant application underwriting and risk requirements
• Card transaction flow
• How to protect card data

Speaker:

Lisa Killingsworth-Cohen

In the ever-changing technology world, credit is experiencing a seismic shift in how processes work and the required skills to produce results. Join Pam Krank as she discusses skill sets that are essential to keep up with how credit departments are growing and the changing needs of managing accounts receivable assets. Pam also will discuss how you can fill “digital finance” skills gaps demanded by CFOs and their 2021 priorities:

• Cost reduction to drive growth
• Digitalization initiatives
• Improving effectiveness
• Advanced data analytics

Speaker:

Pam Krank, President of The Credit Department, Inc.

In an age of automation and digitalization, the use of artificial intelligence (AI) and machine learning (ML) is now mainstream in our society. It delivers tangible benefits in risk management: AI and ML are increasingly able improve the accuracy of risk estimation models, automate repetitive processes and accelerate risk-based decision making.

However, great technologies are not without risks. It raises a fundamental question for high stakes decisions: If we don’t fully understand the workings of AI, how can we trust it? The trust issue is further highlighted by a range of challenges with AI in the news: from data privacy concerns to how do we explain black box algorithms and decisions to stakeholders.

How can firms build trust and confidence in AI and ML with the right models, controls and intrinsic explainability? The talk will highlight cases where AI and ML are delivering value to the risk function, and discuss global industry practices to address bias or fairness and how current model governance frameworks can be extended to safeguard the responsible use of AI and ML.

Speaker:

Terisa Roberts, Director and Global Solution Lead, SAS

You won your case, you have your judgment, now how do you get the other side to pay? Most businesses don’t understand that winning the case is only half the battle. Just because you win does not mean the other side will simply write you a check, you still need to collect your money. This presentation will cover the various ways you can collect your money from levying on bank accounts and garnishing wages to selling property. There are lots of ways to collect your judgment and we will cover them in this presentation.

Speaker:

Michael Murray, Esq., Principal Attorney, Lanak & Hanna, P.C.

Are you owed money in Wyoming? Jason Robinson can help. As a construction lawyer with over 20 years’ experience, he is familiar with the legal tools for getting you paid: contract, lien, and payment bond claims. He has successfully used these tools to collect millions of dollars for contractors, subcontractors, and suppliers.

In this webinar, Mr. Robinson will teach you how to create a strong contract for payment and the essentials for preserving, perfecting, and enforcing your lien and bond claim rights.

Speaker:

Jason Robinson, Esq., Shareholder, Babcock Scott & Babcock, P.C.

Please join Dun & Bradstreet for a very special virtual user group. During this session, we will present simple ways to transform your organization's accounts receivables processes with data and technology to help improve efficiencies and cash flow for your business. Our discussion will include:

• Risk-Based Segmentation
• Workflow Strategies
• Treatment Matrices
• Paperless Transactions
• Payment Processing

Speaker:

Christopher Rios, Vice President, D&B Finance Analytics, Dun & Bradstreet

Learn how to reduce fraud rates and fraudulent chargebacks, and increase approval rates. Join Fiserv’s John Sammaro as he discusses how to mitigate issues associated with fraud. He’ll provide a brief demo of Fiserv’s fraud detect and 3D secure solutions.

Speaker:

John Sammaro, Sales Executive, Fiserv

As a proactive credit professional, you look for process improvements to protect your company and make your credit underwriting meaningful and effective. A recent PricewaterhouseCoopers fraud survey cites about half of the polled companies reported being a victim of fraud in the past 24 months, the second-highest reported level in 20 years. Losses totaled roughly $42 billion in the last two years. The survey also estimates 30-40% of incidents go unreported. These losses cross all industry segments, and working remotely has increased the incidence of fraud.

The order-to-cash process includes several areas of vulnerability to hackers and fraudulent activity. In this webinar, join credit professional, Bob Karau, as he explores these vulnerabilities and discusses the best ways to protect your company.

Get ready for a fresh, fast-paced, 60-minute entertaining and interactive session on ways to integrate fraud detection into your credit underwriting process.

An Overview of Topics

• Fraud Detection and Prevention 101—basic steps to integrate into credit checking processes to prevent customer/client threats.
• Fraud Controls for Billing and Cash/Payment Processes.
• Steps to detect and protect sales departments and others against fraud.

Speaker:

Bob Karau, Merchant & Gould PC

This webinar is prepared from the perspective of securing and enforcing the rights of subcontractors and materials suppliers through the Massachusetts Mechanics’ Lien Statute (“Lien Statute”) and the Massachusetts Public Bond Statute (“Bond Statute”). Both Statutes provide rights to many entities and persons at various levels of construction projects, each with their own variation on what is required to satisfy the statutory requirements. Lien and bond rights are not self-executing. They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights. The webinar will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary. Massachusetts public and private lien and bond laws have some fairly unique features that will be useful for industry professionals to know. The presentation will also touch on the recently enacted Prompt Pay Statute.

Speaker:

Scott Wynn, Esq.

Unlock the mysteries of credit card processing (merchant services) by joining Fiserv for a “Merchant 101” discussion. Our discussion will include the basics of card processing and we’ll dive into:

• How to read a merchant statement
• Understanding the basics of pricing and the impact of key-entering card data for B2B (business-to-business) and Card Not Present (CNP) transactions
• Merchant application underwriting and risk requirements
• Various methods of processing card payments to improve your client’s payment experience

Speaker:

Lisa Killingsworth-Cohen

This webinar is on protecting lien and bond collateral in Wisconsin. The webinar will review or refresh construction industry professionals on the fundamentals of lien and bond laws in Wisconsin and share some tips and traps drawn from experience. The program emphasizes the concept of the right to have a lien or bond claim as a form of “collateral for the extension of the credit essential to construction. Lien and bond rights are not self-executing. They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights. The webinar will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary. Wisconsin public and private lien and bond laws have some fairly unique features that will be useful for industry professionals to know.

Speaker:

Jim Sander, Esq.

Please join Justin A. Bayer, Esq., of Kane, Pugh, Knoell, Troy & Kramer, LLP as he provides a roadmap of mechanic’s liens in Pennsylvania, with some tips and tricks along the way to getting paid.

Speaker:

Justin A. Bayer, Esq.

Who doesn’t want more cash? We know that cash is critical for the well-being of every business and new focus is being placed on the availability and predictability of cash from customers.

Join us for this webinar to learn how Operational Excellence can be achieved in Cash Application, and by using data previously unlocked, how Decision Intelligence can be leveraged to allow improved data-driven decisions in risk and collections processes.

We’ll take a deep dive into:

• Cash Application—The cornerstone of AR processes, you’ll learn how Intelligent Automation can increase productivity by providing quick and accurate payment reconciliation, allowing up-to-date visibility of debtors.
• Decision Intelligence—BlackLine’s new AR Intelligence solution provides a suite of debtor reporting to allow more data-driven decisions from customer behavior trends, payment to terms analysis, and payment forecasting. It puts this data at your fingertips, so you’re no longer at the mercy of Excel spreadsheets.

Now is the time for Accounts Receivable and Credit Management professionals to be equipped with Intelligent Automation that will drive process improvement, people productivity, and business outcomes by releasing cash previously locked in debtors.

Speaker:

Brian Morgan, Blackline

How can you easily improve back-office efficiencies, cash flow and reduce DSO? The first step to is to adopt easy processes to improve digital documentation, direct marketing services, competition, print production and mail service/postal programs, discounts, and other output solutions. Join NACM Partner, Fiserv, they discuss options you can use to leverage output solutions to improve customer touchpoints.

This webinar could be the perfect opportunity to share these solutions with your Marketing and Print Procurement team. Fiserv is one of the largest print and digital document service providers, specializing in developing comprehensive solutions for the composition, fulfillment and delivery of critical, time-sensitive transaction documents and consumer communications.

Speaker:

Susanne Kennedy, Senior Advisor, Fiserv

The administrative cost of bankruptcy and the expanded rights granted to certain classes of creditors in bankruptcy cases makes bankruptcy costly and impractical for many small and middle-market financially distressed companies. Distressed companies are increasingly relying on assignments for the benefit of creditors (ABC), receiverships, Uniform Commercial Code Article 9 sales, out-of-court foreclosures, or simply closing down the business, which may produce a faster and greater distribution for creditors than a more expensive and slower bankruptcy case.

Join Lowenstein Sandler’s Bruce Nathan and Michael Papandrea as they discuss non-bankruptcy alternatives and share real-life examples.

This webinar will cover:

• How the alternatives differ from bankruptcy cases
• How trade creditors should respond if a customer pursues any of these alternatives
• Possible preference risk raised in ABCs and receiverships.

Speakers:

Bruce Nathan, Esq.

Michael Papandrea, Esq.

Protecting your company from check-related losses and fraud will keep the cash flowing. In this webinar, you will learn how to leverage check acceptance solutions to improve your company’s cash flow and how to improve back-office efficiencies by accepting checks. Join NACM partner, Fiserv, as they share their expertise about commercial check acceptance, check processing and risk analytics services.

Speaker:

Deborah Withorne, Sales Executive, Fiserv

Join Brian Loffredo, Esq., of Offit Kurman, P.A., as he explores Virginia bond claims, the Virginia mechanic’s lien law (including the ever-elusive 150-day rule), court proceedings and other mechanisms for getting paid. Whether you are new to the construction industry or a seasoned veteran, you are sure to learn something in this information-rich webinar.

Speaker:

Brian Loffredo, Esq., Offit Kurman, P.A.

Business-to-business (B2B) payments are being impacted by digital trends and COVID-19 disruptions. B2B companies need to digitalize how they do business. In addition, many companies prevent customers from using credit cards because of high costs, surcharge compliance and security concerns.

This webinar will highlight strategies for easy and secure digital payments to streamline the payments process and optimize AR processes. Join Fiserv's Brad Sommerfeld and Kelly Burberry as they show how technology with surcharging can enhance the customer experience without compromising security or compliance.

In this webinar, you will learn about:

• Challenges to adopting surcharging
• How to leverage payment technology to deliver AR success
• Benefits gained for reducing payment friction for your customers

Speakers:

Brad Sommerfeld, Solution Engineer, Fiserv

Kelly Burberry, Payment Solution Specialist, Fiserv

You want to collect cash faster, and your AR team is working around the clock—endlessly issuing invoices, chasing customers and resolving disputes. What gives?

Improving the effectiveness of collections is not just about sending invoices quickly and increasing the number of follow-ups. Nor is it about resolving disputes and then returning to the same old ways of working. These methods may temporarily help you get more money in the door. However, they do little to achieve a long-term, sustainable solution that improves how quickly customers pay you and their relationship with your organization.

In this webinar, learn about best practices that enable you to establish a world-class collection process through optimized communications, effective customer touchpoints and a proven workflow. It's time to get paid!

Objectives include:

• Best practices to ensure your customers receive the right communications at the right time.
• Why two-way communication is essential for your customers and how this boosts your bottom line.
• How to align with sales to ensure customer relationships are protected and collections run smoothly.
• How to optimize your workflow and provide your team with a process that accelerates payment speed and improves the customer experience.

Speaker:

Sarah-Jayne Martin, Senior Product Specialist, YayPay, Chicago, IL

The Minnesota Short Course; protecting lien and bond collateral is intended to review or refresh construction industry professionals on the fundamentals of lien and bond law in Minnesota and to share some tips and traps drawn from experience.  The program emphasizes the concept of the right to have a lien or bond claim as a form of “collateral for the extension of the credit essential to construction.  Lien and bond rights are not self-executing.  They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights.  The course will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary.

Speaker:

Jim Sander, Esq.

The speakers will discuss the changes to the Bankruptcy Code enacted as part of the Consolidated Appropriations Act of 2021. These changes include a new statutory exception to preference liability that raises many questions for creditors to consider and for courts to resolve following litigation. The speakers also will discuss Debtor eligibility for PPP loans, expanded debtor protections in connection with commercial leases, and other changes.

Speakers:

Bruce Nathan, Esq.

Eric Chafetz, Esq.

Michael Papandrea, Esq.