On Demand Webinars
NACM offers digital audio replays of our past webinars. The replay prices are $95 Member / $195 Member.
Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.
How Much Credit Should You Grant Your Customers
January 9, 2019
Presenter Pam Krank
Legal Remedies for Delinquent Customers
December 5, 2018
Presenters Brian Jackiw and Thomas Fawkes
Electronic World of Credit and Technology: Credit Applications, Electronic Signatures & More!
December 5, 2018
Presenter Wanda Borges
Leadership Webinar Series: Tier Networking: Call-Send-Call
November 29, 2018
Presenter Rick Hernandez
"The Post-Election Economy - Anything New and Exciting?"
November 19, 2018
Presenter Dr. Chris Kuehl
Lawyer Up! A Credit Department’s Guide to the Litigation Process and Tips for Controlling Legal Costs
November 12, 2018
Presenter Matthew Jameson
Customer First! Customer Focused Collections
November 12, 2018
Presenter Bob Karau
Generational Unity at Work: Managing Incoming Generations While Keeping Everyone Happy
November 7, 2018
Presenter Caitlin Crommett
Leadership Webinar Series: Your Personal Brand
October 25, 2018
Presenter Rick Hernandez
Effective Demand Letters: Securing Payment & Avoiding Liability
October 24, 2018
Presenter Karen Hart, Esq.
Structuring the Credit Department in a Small to Medium Company
October 15, 2018
Presenter Pam Krank
Leadership Webinar Series: Conducting Difficult Conversations
September 27, 2018
Presenter Rick Hernandez
Life After Debt
September 12, 2018
Presenter D’Ann Johnson
New Technology & the Fair Debt Collection Practices Act
September 10, 2018
Presenter Raymond P. Wendolowski
Leadership Webinar Series: Delegating in a New Economy
August 23, 2018
Presenter Rick Hernandez, Principal, Syntesis Global LLC
Credit Card Surcharging in the B2B World Following the 2017 and 2018 Supreme Court Decisions: What Is Legal, What Is Not Legal and How to Save Money in Processing Credit Cards
August 22, 2018
Presenter Wanda Borges, Principal Member, Borges & Associates, LLC
Leadership Webinar Series: Networking & Relationship Building
July 26, 2018
Presenter Rick Hernandez, Principal, Syntesis Global LLC
Leadership Webinar Series: C.A.P.T.U.R.E. the Excellence in Communication
April 26, 2018
Presenter Rick Hernandez, Principal, Syntesis Global LLC
Dispute Resolution 101: Mediation and Arbitration
April 23, 2018
Presenter Nancy Yeend, The End Strategy
Private Companies = Private Credit: Uncovering credit information on and selling to a privately held company
April 11, 2018
Presenter D’Ann Johnson, CCE; Roofers Supply
Leadership Webinar Series: The Link Between Emotional Intelligence and Success
March 22, 2018
Presenter Rick Hernandez, Principal, Syntesis Global LLC
The Do's and Don'ts of Credit Applications
March 14, 2018
Presenter Jordan Pavlus, Esq., Byrne, Costello & Pickard, P.C.
How to Make a Successful Credit Decision Based on Limited Credit Information
February 26, 2018
Presenter Kevin Stinner, CCE, CCRA
Getting Up To Speed With What You Read
January 24, 2018
Presenter Abby Marks Beale