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On Demand Webinars

NACM offers digital audio replays of our past webinars. The replay prices are $49 Member / $99 Non-Member for 30 minute webinars, and $95 Member / $195 Non-Member for 60 minute webinars.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


NACM offers digital audio replays of our past webinars. The replay prices are $49 Member / $99 Non-Member for 30 minute webinars, and $95 Member / $195 Non-Member for 60 minute webinars.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


Small Business Reorganizations Under Sub Chapter V of the Bankruptcy Code

July 26, 2021

Congress enacted the Small Business Reorganization Act of 2019 (SBRA), creating a new Sub Chapter V of the Bankruptcy Code, which took effect Feb. 19, 2020. The SBRA was enacted to expedite and reduce the cost of small business bankruptcy cases.

In this program, Lowenstein Sandler’s Bruce Nathan and Michael Papandrea will discuss the SBRA’s changes to existing small business Chapter 11 provisions and how those changes impact both debtors and the trade. They will also discuss SBRA’s and other recent changes to preference law.



Bruce Nathan, Esq.



Massachusetts Subcontractors and Material Supplier’s Guide to Securing Lien and Bond Rights

July 21, 2021

This webinar is prepared from the perspective of securing and enforcing the rights of subcontractors and materials suppliers through the Massachusetts Mechanics’ Lien Statute (“Lien Statute”) and the Massachusetts Public Bond Statute (“Bond Statute”). Both Statutes provide rights to many entities and persons at various levels of construction projects, each with their own variation on what is required to satisfy the statutory requirements. Lien and bond rights are not self-executing. They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights. The webinar will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary. Massachusetts public and private lien and bond laws have some fairly unique features that will be useful for industry professionals to know. The presentation will also touch on the recently enacted Prompt Pay Statute.



Scott Wynn, Esq.



(FREE) Merchant Services 101

July 19, 2021

Unlock the mysteries of credit card processing (merchant services) by joining Fiserv for a “Merchant 101” discussion.  Our discussion will include the basics of card processing and we’ll dive into:

  • How to read a merchant statement
  • Understanding the basics of pricing and the impact of key-entering card data for B2B (business-to-business) and Card Not Present (CNP) transactions
  • Merchant application underwriting and risk requirements
  • Various methods of processing card payments to improve your client’s payment experience



Lisa Killingsworth-Cohen



Protecting Liens & Bond Collateral in Wisconsin

July 12, 2021

This webinar is on protecting lien and bond collateral in Wisconsin. The webinar will review or refresh construction industry professionals on the fundamentals of lien and bond laws in Wisconsin and share some tips and traps drawn from experience.  The program emphasizes the concept of the right to have a lien or bond claim as a form of “collateral for the extension of the credit essential to construction.  Lien and bond rights are not self-executing.  They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights.  The webinar will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary. Wisconsin public and private lien and bond laws have some fairly unique features that will be useful for industry professionals to know.



Jim Sander, Esq.



The Life of a Lien in Pennsylvania

June 23, 2021

Please join Justin A. Bayer, Esq., of Kane, Pugh, Knoell, Troy & Kramer, LLP as he provides a roadmap of mechanic’s liens in Pennsylvania, with some tips and tricks along the way to getting paid.



Justin A. Bayer, Esq.



(FREE) Finding New Answers to Old Challenges

June 23, 2021

Who doesn’t want more cash? We know that cash is critical for the well-being of every business and new focus is being placed on the availability and predictability of cash from customers.

Join us for this webinar to learn how Operational Excellence can be achieved in Cash Application, and by using data previously unlocked, how Decision Intelligence can be leveraged to allow improved data-driven decisions in risk and collections processes.

We’ll take a deep dive into:

  • Cash Application—The cornerstone of AR processes, you’ll learn how Intelligent Automation can increase productivity by providing quick and accurate payment reconciliation, allowing up-to-date visibility of debtors.
  • Decision Intelligence—BlackLine’s new AR Intelligence solution provides a suite of debtor reporting to allow more data-driven decisions from customer behavior trends, payment to terms analysis, and payment forecasting. It puts this data at your fingertips, so you’re no longer at the mercy of Excel spreadsheets.

Now is the time for Accounts Receivable and Credit Management professionals to be equipped with Intelligent Automation that will drive process improvement, people productivity, and business outcomes by releasing cash previously locked in debtors.  



Brian Morgan, Blackline



(FREE) Output Solutions

June 21, 2021

How can you easily improve back-office efficiencies, cash flow and reduce DSO? The first step to is to adopt easy processes to improve digital documentation, direct marketing services, competition, print production and mail service/postal programs, discounts, and other output solutions. Join NACM Partner, Fiserv, they discuss options you can use to leverage output solutions to improve customer touchpoints.

This webinar could be the perfect opportunity to share these solutions with your Marketing and Print Procurement team.  Fiserv is one of the largest print and digital document service providers, specializing in developing comprehensive solutions for the composition, fulfillment and delivery of critical, time-sensitive transaction documents and consumer communications. 



Susanne Kennedy, Senior Advisor, Fiserv



Alternatives to Bankruptcy: What Trade Creditors Need to Know

May 26, 2021

The administrative cost of bankruptcy and the expanded rights granted to certain classes of creditors in bankruptcy cases makes bankruptcy costly and impractical for many small and middle-market financially distressed companies. Distressed companies are increasingly relying on assignments for the benefit of creditors (ABC), receiverships, Uniform Commercial Code Article 9 sales, out-of-court foreclosures, or simply closing down the business, which may produce a faster and greater distribution for creditors than a more expensive and slower bankruptcy case.

Join Lowenstein Sandler’s Bruce Nathan and Michael Papandrea as they discuss non-bankruptcy alternatives and share real-life examples.

This webinar will cover:

  • How the alternatives differ from bankruptcy cases
  • How trade creditors should respond if a customer pursues any of these alternatives
  • Possible preference risk raised in ABCs and receiverships.  



Bruce Nathan, Esq. and Michael Papandrea, Esq.



(FREE) Best Practices For Modernizing Check Acceptance

May 20, 2021

Protecting your company from check-related losses and fraud will keep the cash flowing. In this webinar, you will learn how to leverage check acceptance solutions to improve your company’s cash flow and how to improve back-office efficiencies by accepting checks. Join NACM partner, Fiserv, as they share their expertise about commercial check acceptance, check processing and risk analytics services. 



Deborah Withorne, Sales Executive, Fiserv



(FREE) Mechanic’s Lien, Bonds & More Power Tools for Getting Paid in Virginia

May 19, 2021

Join Brian Loffredo, Esq., of Offit Kurman, P.A., as he explores Virginia bond claims, the Virginia mechanic’s lien law (including the ever-elusive 150-day rule), court proceedings and other mechanisms for getting paid.  Whether you are new to the construction industry or a seasoned veteran, you are sure to learn something in this information-rich webinar.



Brian Loffredo, Esq., Offit Kurman, P.A.



(FREE) Winning Strategy to Navigate Credit Cards & Surcharging

April 20, 2021

Business-to-business (B2B) payments are being impacted by digital trends and COVID-19 disruptions. B2B companies need to digitalize how they do business. In addition, many companies prevent customers from using credit cards because of high costs, surcharge compliance and security concerns.

This webinar will highlight strategies for easy and secure digital payments to streamline the payments process and optimize AR processes. Join Fiserv's Brad Sommerfeld and Kelly Burberry as they show how technology with surcharging can enhance the customer experience without compromising security or compliance.  

In this webinar, you will learn about: 

  • Challenges to adopting surcharging
  • How to leverage payment technology to deliver AR success
  • Benefits gained for reducing payment friction for your customers



Brad Sommerfeld, Solution Engineer, Fiserv

Kelly Burberry, Payment Solution Specialist, Fiserv



(FREE) Drive Fast and Effective Collections

April 13, 2021

You want to collect cash faster, and your AR team is working around the clock—endlessly issuing invoices, chasing customers and resolving disputes. What gives?

Improving the effectiveness of collections is not just about sending invoices quickly and increasing the number of follow-ups. Nor is it about resolving disputes and then returning to the same old ways of working. These methods may temporarily help you get more money in the door. However, they do little to achieve a long-term, sustainable solution that improves how quickly customers pay you and their relationship with your organization.

In this webinar, learn about best practices that enable you to establish a world-class collection process through optimized communications, effective customer touchpoints and a proven workflow. It's time to get paid!

Objectives include:

    • Best practices to ensure your customers receive the right communications at the right time.
    • Why two-way communication is essential for your customers and how this boosts your bottom line.
    • How to align with sales to ensure customer relationships are protected and collections run smoothly.
    • How to optimize your workflow and provide your team with a process that accelerates payment speed and improves the customer experience.


Sarah-Jayne Martin, Senior Product Specialist, YayPay, Chicago, IL



Protecting Liens & Bond Collateral in Minnesota

March 24, 2021

The Minnesota Short Course; protecting lien and bond collateral is intended to review or refresh construction industry professionals on the fundamentals of lien and bond law in Minnesota and to share some tips and traps drawn from experience.  The program emphasizes the concept of the right to have a lien or bond claim as a form of “collateral for the extension of the credit essential to construction.  Lien and bond rights are not self-executing.  They need early attention to the steps to gather and correctly analyze project information to identify and protect those rights.  The course will also cover the requirements for Notice to Owner and perfecting and enforcing a claim where that becomes necessary.


Jim Sander, Esq.



Recent Stimulus Legislation’s Changes to the Bankruptcy Code

March 15, 2021

The speakers will discuss the changes to the Bankruptcy Code enacted as part of the Consolidated Appropriations Act of 2021. These changes include a new statutory exception to preference liability that raises many questions for creditors to consider and for courts to resolve following litigation. The speakers also will discuss Debtor eligibility for PPP loans, expanded debtor protections in connection with commercial leases, and other changes.


Bruce Nathan, Esq.

Eric Chafetz, Esq.

Michael Papandrea, Esq.



How to Rapidly Assess a Bankruptcy Case Using Ten Key Pointers

December 9, 2020

After receiving notice of a bankruptcy filing, it is possible to evaluate the case swiftly if you appreciate a few primary concepts and know what to review. It’s best to not rely on luck to get a favorable outcome, instead learn some key terms and best practices that will give you a guide to assess a case, whether to provide post-petition goods or services, and the odds of any recovery.


Lynnette Warman, Esq., Culhane Meadows PLLC


Modern Multigenerational Workplace (with COVID implications)

November 23, 2020

In a time when the world seems so divided, it’s more critical than ever to keep your multi-generational teams connected & working effectively. Join nationally-recognized generational expert, Caitlin Crommett, on an exciting journey into each of the 5 generations in the (virtual) workplace right now, and how you can leverage your leadership to help everyone work together, better. You’ll leave the session understanding more about the people you work with each and every day, and discover actionable ways to engage them daily- even in the current COVID climate. We’ll explore what’s to come for the multigenerational workplace once the world emerges from the pandemic, and how you can prepare now to get ahead- and stay there.


Caitlin Crommett


3 Ways to Increase Your Personal Presence over Video & Phone

November 18, 2020

Ever since their invention, business has been conducted over video meetings and phone calls. For better or worse, we can easily converse with people around the world with just the touch of a button. And now that many of us are working from home due to COVID-19, most interactions with coworkers, clients, management, staff, vendors—everybody!—have become remote. 

So much of communication is nonverbal. Is it even possible to convey confidence, credibility, or presence remotely? Yes! While face-to-face communication does provide more nonverbal cues, you convey more than you realize over video and phone. Are you sending the message you want?

If you’d like to find ways to increase your presence even when you’re physically distant, join this one-hour webinar in which you will learn:

  • Nonverbals that can be conveyed over phone or video
  • How to manage distractions that diminish your Presence
  • Two behaviors that affect the tone of your voice
  • When and how to vary your voice pattern
  • Why and how to open up your sense of space
  • …and more!


Rachel Beohm


Negotiating Construction Contracts in the COVID-19 World

November 16, 2020

This presentation will focus on the general topic of negotiating Construction Contracts and strategies in these uncertain times, as well as specific construction contract clauses related to COVID-19 risks. Understanding that certain contractual risks have always been a “fact of life” in today’s construction industry is not new, but in these strange times there are certain risks that previous to this year would not have been carefully negotiated, but that need to be closely reviewed and negotiated to protect your business in these turbulent times.


Michael Cortez, Esq., Andrews Myers PC


(Free to View) Global Debt & Bankruptcies Soar: Why Trade Contribution Can Protect Your Balance Sheet & Assist in CECL Compliance

October 21, 2020

With debt issuance up to record levels and big-name, big-dollar public bankruptcies on track to exceed the previous peak from the Great Recession in the 2009 annum, balance sheet risk from bad debt write-offs have never been higher. Under the recently implemented Current Expected Credit Losses (“CECL”) guidance, the Financial Accounting Standards Board (“FASB”) has required that trade receivables be adjusted to account for their expected bad debts using forward-looking predictive modeling rather than simply historical estimates. Join a trio of CreditRiskMonitor’s leading subject matter experts as they discuss how our industry-leading, forward-looking bankruptcy predictive analytics like the FRISK® and PAYCE® scores when combined with trade contribution, can significantly improve the working capital risk management and specifically address the compliance requirements of CECL.


Michael Flum - Sr. Vice President & Chief Operating Officer 

Steven Gargano - Sr. Vice President & Chief Financial Officer


(Free to View) Increasing Collections with Contactless Payments

October 14, 2020

Collecting cash from your customers today is more challenging than ever before. In today’s COVID world, some of your customers may have delinquent invoices that you are collecting as you work through payment plans. For new customers, credit practices are often requiring payment in advance. But traditional promise to pay methods which include waiting for a check, credit cards, or “check-by-fax” processes are outdated, require tracking or are expensive. Join us to learn a new technology to collect payments in advance which will provide significant operational benefits, lower costs, and improve customer service.


Tom Berdan, DadeSystems, Chief Marketing Officer

Dan Sollis, DadeSystems, Executive Vice President Business Development


(Free to View) Optimizing DSO and DPO in Times of Crisis

October 7, 2020

In a climate of cash flow visibility becoming more important, CFOs and finance organizations need to focus on internal funding sources throughout the company. To improve working capital organizations must bring their cash-in and cash-out value streams together and view inbound and outbound payments as two sides of the same coin – as one global cash flow process. By synchronizing accounts receivable (AR) and accounts payable (AP) processes, finance departments can achieve an optimized cash position and an overarching view into cash flows creating the foundation for DSO and DPO optimization. In this webinar, we will showcase how organizations can improve their cash position by focusing on their DSO and DPO drivers.


Daniel Bertaska, Senior Solution Architect

Rob Jackson, Senior Solution Architect



The Mechanics of Texas Lien and Bond Claims

October 5, 2020

This presentation will focus on navigating the requirements referenced in the Texas Property Code and Texas Government Code for noticing and perfecting mechanic’s and materialman’s lien and bond claims on both private and public projects alike. Specifically we will discuss the timing of notices and key language which should be included in your notices to perfect your claims for amounts due and owing including claims for retainage.


Kathryn “Katy” Baird, Esq., Andrews Myers PC


Alabama Construction Lien and Bond Collections

September 30, 2020

This webinar will educate credit professionals on the Materialman Lien process, as well as the federal and state bond claim processes, for the state of Alabama. Participants will learn what is required for Notices, Lien Filings, Deadlines, and other requirements to protect their lien and bond rights on construction projects.


Michael Lindsey, Esq. Jauregui & Lindsey


(Free to View) AI-Powered Receivables Automation for Working Capital and Cash Flow Optimization

September 28, 2020

To safeguard the financial health of the business, A/R leaders today are being tasked by CFOs to focus on risk mitigation, past-due collections, real-time payments and cash application. To achieve these goals, technology continues to enable better visibility and control over receivables, accurate cash forecasting, and resource optimization for high-value decision making roles.

Join this webinar to explore automation technology trusted by 400+ companies - ranging from mid-sized businesses to large enterprises. Learn about our AI-powered Integrated Receivables platform that reduces cycle times in your order-to-cash process through automation of receivables and payments processes across credit, electronic billing and payment processing, cash application, deductions, and collections. 

Key Takeaways:

  1. Deep-dive into HighRadius Integrated Receivables, an AI-powered solution with a proven track record of optimizing cash flow, reducing DSO and bad debt and increasing operational efficiency for A/R Teams
  2. Six must-have automation capabilities to elevate the position of A/R in the office of the CFO
  3. Checklist for planning an automation project - choosing the right product and vendor, fixing integrations/setup and post-go-live hypercare.


Elaine Nowak, Director of Product Marketing and Management at HighRadius


(Free to View) Launching RadiusOne: Tailored Platform For A/R Automation Needs of Mid-Sized Businesses

September 27, 2020

A/R leaders of mid-sized businesses today are tasked with effective working capital and cash flow management with a limited number of resources. To achieve this goal, they should be looking out for technology that is easy to deploy, low-cost, fully integrated with their existing systems and ERPs, and have a short implementation timeline. These technology expectations have become “must-haves” for mid-sized businesses planning to implement technology today, and therefore we have developed a solution suite that meets all these parameters and more. 

The RadiusOne A/R suite is our vision for order-to-cash departments for mid-sized businesses. This suite could help you centralize your A/R functions, reduce DSO, fast-track customer onboarding and eliminate lockbox fees in as little time as four weeks with a combination of applications for e-invoicing, collections, cash reconciliation, and credit management.

Key Takeaways:

  1. Sneak-peek Into RadiusOne: AI-powered cloud solution for mid-sized businesses that enable increased productivity and better cash flow in a tough economy 
  2. Business case for RadiusOne adoption: how it enables successful results in low costs and provides immediate value
  3. Live demo of the platform led by a HighRadius solution expert with FAQs


Bill Weiss, Vice President of Business Development at HighRadius


No Financials, No Problem!

September 21, 2020

We have all had situations where we need to determine the proper risk and exposure we are prepared to offer a customer without the benefit of having financials. This session explores the options and tools that are available to help you determine the appropriate credit limit to successfully manage your risk and exposure. The main points of the presentation are: the credit review process including what information is needed, the sources of the information and the steps to complete the review.


Ed Bell, PhD, CBA, ICCE, Senior Manager, Credit Administration for W. W. Grainger Inc.


Florida Construction Lien and Bond Claims, The Basics

September 14, 2020

This course is an entry level overview of basic requirements to perfect your rights for Construction Liens and Claims on Payment Bonds for Private, and Public Construction Projects in Florida. We will cover who is entitled to protection under these statutory provisions and the content and service requirements for Notices to Owner, Preliminary Notices, Claims of Lien and Notices of Non-payment. This is a “nuts and bolts” course for the credit professional.


Timothy R. Moorhead, Esq., Senior Shareholder, Wright, Fulford, Moorhead & Brown, P.A.


Utah Mechanic’s Lien Law: What You Need to Know

August 26, 2020

During this webinar, you will learn how to properly preserve, perfect, and enforce your lien rights to collect your money in the State of Utah.


Jason H. Robinson, Esq., Babcock Scott & Babcock, P.C., Salt Lake City, UT


Navigating the Recovery: Working With Your Customers

August 26, 2020

The speakers will discuss and share their insights related to a best practices approach dealing with customers and credit responsibilities in light of the COVID pandemic. Discussion topics will cover: 

  • Updating credit file documentation with appropriate due diligence
  • Modifications to your credit policy
  • Requests for delayed/sporadic payments due to remote work requirements
  • Negotiating requests for extended terms of sale—now and future considerations
  • When does it make sense to say ‘Yes’ or ‘No’? 


Tawnya Marsh, CCE, GSCFM alumni, Corporate Credit Manager, Pendleton Woolen Mills, Portland, OR

Brett Hanft, CBA, Credit Manager, American International Forest Products LLC, Portland, OR

From the Legal Perspective: Where Do We Go from Here?

August 12, 2020

The COVID-19 pandemic, which shows no signs of stopping in the United States, has already caused significant economic distress in its wake, with sharp increases in corporate bankruptcy filings since March.  It is anticipated that bankruptcies and insolvencies will continue to increase for the foreseeable future, especially in those industries most directly affected by the pandemic. During this presentation, our speakers will discuss strategies that credit professionals should employ to plan for and mitigate damage resulting from increased customer defaults and bankruptcy activity.  Moreover, they will address strategies that should be employed in dealing with bankrupt customers, including negotiating post-bankruptcy supply arrangements, critical vendor treatment, and defending against bankruptcy avoidance actions.


Thomas Fawkes, Esq., Partner, Tucker Ellis, LLP

The SBRA and Its Impact on Trade Creditors

August 5, 2020

Given the number of troubled businesses on the rise, any company extending credit to another company faces the likelihood that one or more of its customers will end up in bankruptcy. Now, more than ever, it is critical for creditors to understand how the Small Business Reorganization Act (SBRA), which took full effect in February, impacts creditor participation and other creditor rights under the revised Bankruptcy Code. This panel will examine, among others, the consequence of the SBRA on creditors under the newly added Subchapter V of the Bankruptcy Code, including the elimination of the creditors committee. The discussion will also cover provisions of the SBRA that provide creditors in all bankruptcy cases with major benefits through changes in preference laws. Finally, the panelists will examine tactics creditors could employ to manage receivables in these cases, and generally protect their rights in Subchapter V bankruptcy proceedings.


Jonathan Friedland, Esq., Sugar Felsenthal Grais & Helsinger LLP

Hajar Jouglaf, Esq., Sugar Felsenthal Grais & Helsinger LLP

Trade Credit and Complying with the Equal Credit Opportunity Act

July 29, 2020

In this webinar, Mr. Blakeley reviews the Federal statute and its purpose and provisions. He discusses company policy and the status of the business credit transaction subject to ECOA; adverse action notice and record retention requirements; and enforcement by the Federal Trade Commission and private individuals and companies.


Scott Blakeley, Esq. is a founding partner at Blakeley LLP, where he advises companies regarding creditors’ rights and bankruptcy law. Scott has published dozens of articles and manuals in the area of creditors’ rights, commercial law and bankruptcy, and speaks frequently to credit industry groups. Scott holds a B.S. from Pepperdine University, an M.B.A. from Loyola University and a law degree from Southwestern University.