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On Demand Webinars

NACM offers digital audio replays of our past webinars. The replay prices are $49 Member / $99 Non-Member for 30 minute webinars, and $95 Member / $195 Non-Member for 60 minute webinars.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


The SBRA and Its Impact on Trade Creditors

August 5, 2020

Given the number of troubled businesses on the rise, any company extending credit to another company faces the likelihood that one or more of its customers will end up in bankruptcy. Now, more than ever, it is critical for creditors to understand how the Small Business Reorganization Act (SBRA), which took full effect in February, impacts creditor participation and other creditor rights under the revised Bankruptcy Code. This panel will examine, among others, the consequence of the SBRA on creditors under the newly added Subchapter V of the Bankruptcy Code, including the elimination of the creditors committee. The discussion will also cover provisions of the SBRA that provide creditors in all bankruptcy cases with major benefits through changes in preference laws. Finally, the panelists will examine tactics creditors could employ to manage receivables in these cases, and generally protect their rights in Subchapter V bankruptcy proceedings.


Jonathan Friedland, Esq., Sugar Felsenthal Grais & Helsinger LLP

Hajar Jouglaf, Esq., Sugar Felsenthal Grais & Helsinger LLP

Trade Credit and Complying with the Equal Credit Opportunity Act

July 29, 2020

In this webinar, Mr. Blakeley reviews the Federal statute and its purpose and provisions. He discusses company policy and the status of the business credit transaction subject to ECOA; adverse action notice and record retention requirements; and enforcement by the Federal Trade Commission and private individuals and companies.


Scott Blakeley, Esq. is a founding partner at Blakeley LLP, where he advises companies regarding creditors’ rights and bankruptcy law. Scott has published dozens of articles and manuals in the area of creditors’ rights, commercial law and bankruptcy, and speaks frequently to credit industry groups. Scott holds a B.S. from Pepperdine University, an M.B.A. from Loyola University and a law degree from Southwestern University.

(Free to View) Best-in-Class Credit-to-Cash Strategies to Strengthen Cash Flow

July 28, 2020

Learn what you can do to improve cash flow while maintaining positive customer relationships during evolving economic conditions. Join NACM and Dun & Bradstreet for a live webinar discussion about how using a unified credit-to-cash management approach can help you effectively manage cash flow during evolving economic cycles. During this session we will talk about ways to navigate the shifting landscape that lies ahead, while preserving valuable customer relationships now and after this crisis dissipates. Dun & Bradstreet, will review strategies you can begin applying today to successfully prepare for shifting economic times, including how to: o Monitor critical changes to help protect your investment in A/R o Conduct a portfolio analysis and segmentation of your receivables o Implement personalized strategies to help improve cash flow.


Ryan Camlin, Senior Director, Product Management , Dun & Bradstreet

Joint Check Agreements with Security, Guaranty and Trust Fund Options

July 15, 2020

There is no such thing as a “standard” joint check agreement.  These documents vary widely in their wording.  Some joint check agreements provide a material supplier protection on a construction project.  Some take away more rights than they give.

A credit manager must be able to evaluate the security offered and suggest changes that will better protect company assets. The most common joint check agreements state only that a general contractor will write any check jointly.  This only helps if a check is ever written and offers no protection if the customer defaults on their contract or is not owed any money.  Some agreements provide no recourse against a general contractor if there is a failure to issue a joint check.  Agreements can even contain a waiver of your lien and bond rights.  

What if the customer disappears, goes out of business or refuses to endorse a check?  What if there is a disagreement about the amount owed the material supplier?  What are the regulations on the use of Joint Checks on government projects for Disadvantaged Business Enterprises? Learn how to provide guaranties, actual security and trust fund provisions in a joint check agreement that will protect company assets, even in the event of bankruptcy.  


James D. Fullerton, President, Fullerton & Knowles, P.C.

Another Look: Serving on a Creditors Committee

July 1, 2020

A bankruptcy and creditors rights attorney looks at service on the Ch. 11 Creditors Committee, discussing the duties and responsibilities of such an appointment, and the benefits to the individual and the creditor company.


Michael Brandess, Esq. and Jonathan Friedland, Esq.

Credit Insurance Update: Q2 2020 & Future Outlook

June 29, 2020

Demand for credit insurance was growing even before the coronavirus outbreak.  Now companies are lining up for the coverage.  Where can you obtain a policy when insurance companies are pulling back?  How much will it cost? Will it cover coronavirus risks?  Can today’s longer payment terms be covered? What can you do to ensure claims will get paid?  This presentation will describe the coverages available now, where you can still get a policy, how to use it most effectively and what the future may bring.

  • Demand for trade credit now in the USA and around the world
  • How the credit insurance market has adapted to coronavirus risks
  • Best practices to convince insurers to offer credit insurance quotes
  • How to present customers to insurers and getting them underwritten
  • Compliance tips and criteria for getting credit insurance claims paid
  • How coverage has changed and may change further going forward


Gary Mendell, president of Meridian Finance Group

The Pandemic: Impact on Construction and Construction Suppliers

June 3, 2020

Join us for a discuss of the impact on the construction industry and on suppliers for such construction.


Christopher Ng, Esq., Gibbs Giden Locher Turner Senet & Wittbrodt LLP

Bryce Wisan, CPA, Eide Bailly LLP

Doug Jacobson, CCE, Beacon Roofing Supply, Inc.

 Moderated by Rod Wheeland, CCE, CAE, CGA

The Impact of Coronavirus on the Construction Industry and How to Protect Yourself

May 27, 2020

Owners, contractors and suppliers are concerned about the potential results of the COVID-19 pandemic, including project delays from lack of availability or delay obtaining materials, unusual labor shortages, manufacturing and supply chain disruption and the potential cost impact of these delays or substantial labor or material price increases. To what extent are you exposed to these dangers? How can contractors and suppliers protect themselves from liquidated or other delay damages? How can they successfully recover such cost increases?

The answers to these questions are found largely in the terms of the contract already in place for on-going projects. How protective is the force majeure clause in your contract? Which projects should you be particularly concerned about? Jim will review common contract clauses and their impact on these issues.

This webinar will also provide some pertinent contract provisions that you can add in future projects to protect yourself, increase the chances of recovering price increases and strategies for dealing with customers unable to pay you during the pandemic.

Speaker: James D. Fullerton

Wyoming Lien Waivers: What You Need to Know

May 20, 2020

Working in Wyoming? This webinar will cover what you need to know about lien waivers in Wyoming, best practices, and how to avoid preemptively waiving your lien rights.

Speaker: Jason Robinson, Esq.

International Credit: Impact of the Pandemic

May 20, 2020

International trade and credit experts weigh in on the impact of the pandemic.

Speakesr: David Conaway, Darrell Horton, and Ty Knox

Stay Energized in a Draining World: The Power of Attitude in Times Like These

May 19, 2020

The most important thing about you is your attitude. Studies have shown that people with a positive attitude -- get sick less often, have better relationships, and are more successful in their careers.

Attitude is contagious, and helps to create an energized work and home environment. We would all like to have a positive attitude especially in times like these.

Many people today are experiencing an “energy crisis” in their personal and professional lives. The objective of this program is to help individuals take control of their personal energy and re-focus it toward more productive behaviors.

In this humorous session, you will learn the power of a positive attitude and the secrets only OPTIMISTS know; you will discover how attitude creates success, shapes moods, and is contagious.

Look at these statistics before the current crisis hit; it is even greater today.

The Corporate Case for Happiness:

1.     Unhappy workers cost the U.S. between $450 and $550 billion in lost productivity each year, according to a 2013 report on the state of the U.S. workplace conducted by research and polling company Gallup.  (Bureau of Labor-Statistics)

2.     70% of employees are either not engaged or actively disengaged at their jobs in the U.S. – thus unhappy with what they are doing or how they are being told to do it.

3.     Happy employees have 31% higher productivity, 37% higher sales, 3-times higher creativity and innovation.  (Society of Human Resource Management)

The Personal Price for Unhappiness:

4.     30 billion over-the counter pain pill tablets sold annually in the United States alone (ouch!) Don’t some people just give you a headache?

5.     Expenses spent on trying to not be unhappy with self-improvement products and services (including books, audiobooks and seminars) is a $10 billion-a-year industry, about the same as Hollywood.

6.     Health care expenditures are nearly 50% greater for people who report high levels of stress. 60% of illness treated is stress related.  (American Family Physicians Association).

Speaker: Bruce Christopher

Joint Check Agreements - a Quick Primer

May 18, 2020

Join attorney Karen L. Hart for a short webinar on joint check agreements.  She will cover key terms for joint check agreements, where joint check agreements can go awry, and how you can minimize risk for your company when entering a joint check agreement. 

Speaker: Karen Hart

Life after COVID-19; Contract and Practical Considerations

May 18, 2020

Join us for a discussion of considerations for future private and public contracts in relation to COVID-19. Topics will include applicable Federal Acquisition Regulation provisions, requests for equitable adjustment, important private contract clauses, preserving your lien rights, issues with payment bond claims and practical guidelines to manage credit risk.

Speaker: Seth Robbins

Putting Yourself in a Defensive Posture When the Bankruptcy Notice Comes

May 13, 2020

A discussion of the actions which can and should be taken to minimize damage to the Creditor.

Speaker: John Salek

Predicting Customer Bankruptcies Fast & Accurately in the Coming Depression

May 13, 2020

We will define the actions required ASAP:

  1. Identify customers that have a high probability of filing bankruptcy or not paying a significant portion of their receivables in a reasonable timeframe
  2. Recommended actions to protect your company
  3. Estimate how much you will need to sell to these customers to achieve a breakeven  volume

Classic credit analysis techniques will not help much, because most financial and credit bureau information will be outdated. In this economy, savvy Credit Managers will rely on their own company’s “eyes & ears”, industry & public information analysis, and frank discussions with customers to form their view of customer financial strength.

Macro planning will be critical as well.  We will introduce two vital tools:

  1. A Sales Estimator for each segment of the customer base, including a way to forecast how much sales are required to high risk customers
  2. A Cash Flow Estimator for each customer segment which reflects the new realities of how much of AR will be paid and when.

After attending this live webinar you will be much better able to navigate the high risk business and credit environment thrust upon us.


In a recent survey conducted by The Accounts Receivable Network, 58% of Credit Managers say they have been surprised by a customer’s bankruptcy filing in the past year. That was in a healthy economy!

We are now in a depression which means:

  1. You will have customers file bankruptcy
  2. You will have to sell to uncreditworthy customers ON CREDIT TERMS to achieve break even cash flow

Why You Should Attend:

“Predicting Customer Bankruptcies Fast & Accurately in the Coming Depression” will equip you with techniques to:

  1.   better forecast a potential bankruptcy
  2.   take actions to mitigate the risk of loss.

Who Should Attend:

Financial Executives with responsibility for Cash Flow, Accounts Receivable, and the financial viability of their company. Roles such as CFO, Treasurer, and Credit Manager will benefit greatly.

Target Companies:

All companies that sell their products and services on a credit (vs Cash at time of payment) basis.

Speaker: Michael Brandess, Esq.

Putting Yourself in a Defensive Posture When the Bankruptcy Notice Comes

May 13, 2020

A discussion of the actions which can and should be taken to minimize damage to the Creditor.

Speaker: John Salek

Washington Update: NACM's Most Relevant Issues on Capitol Hill

May 6, 2020

Some states—31 states to be exact—have provisions that limit an owner’s liability to subcontractors and suppliers to unpaid funds of the job’s original contract amount.  If the owner pays the general contractor prior to the lien being filed, lien rights can be reduced or eliminated altogether. This session is designed to help construction credit professionals understand the risk associated with maintaining security on job accounts in an unpaid balance lien state and the steps they can take to protect themselves.  We’ll also discuss states where owners can be made to pay twice and the importance of serving notices that would protect this right. 

Speaker: Jim Wise

Full Price vs. Unpaid Balance Liens – What’s the difference and why it’s so important to know the difference.

May 4, 2020

Some states—31 states to be exact—have provisions that limit an owner’s liability to subcontractors and suppliers to unpaid funds of the job’s original contract amount.  If the owner pays the general contractor prior to the lien being filed, lien rights can be reduced or eliminated altogether. This session is designed to help construction credit professionals understand the risk associated with maintaining security on job accounts in an unpaid balance lien state and the steps they can take to protect themselves.  We’ll also discuss states where owners can be made to pay twice and the importance of serving notices that would protect this right. 

Speaker: Chris Ring

Bankruptcy Bootcamp in Anticipation of an Upcoming Insolvency Wave

April 30, 2020

As the United States and the rest of the world are confronting the COVID-19 pandemic, most industries are reeling from the disruption the pandemic has been causing. A huge bankruptcy wave is on the horizon. It is more important than ever for trade creditors to prepare themselves for this onslaught. This webinar featuring two of NACM’s favorites, will enable trade creditors to be pro-active  when their financially distressed customers file for bankruptcy protection. The speakers will delve into the first-day papers filed in bankruptcy cases, the difference between Chapter 11 and the other chapters, the risks of joining an involuntary bankruptcy petition, the risk of doing business with a Chapter 11 debtor that has not yet obtained the approval for financing or the use of cash collateral,  the impact of the automatic stay that arises when bankruptcy is filed and critical vendor protection. The speakers will then cover trade creditors’ administrative priority claims under Bankruptcy Code Section 503(b)(9) for the value of their goods received by the debtor within 20 days of bankruptcy, the difference between these claims and reclamation rights, the rights of creditors that are parties to "executory contracts," such as supply and service agreements and purchase orders, and the steps creditors should take to protect these rights after their customer files bankruptcy. A summary of the new Small Business Bankruptcy Reform Act, as recently amended by the CARES Act stimulus legislation, will also be presented.

Speakers: Wanda Borges, Esq. and Bruce Nathan, Esq.

Illinois Lien Waivers: Understanding the rights being waived in exchange for the promise of payment

April 29, 2020

This seminar will begin with a brief explanation of how liens are created, perfected and enforced in Illinois, pursuant to the Illinois Mechanics Lien Act. Aside from mechanics lien rights, we will briefly cover the other remedies available to material suppliers, subcontractors, and contractors. Next we will delve into lien waivers, conditional and unconditional waivers, and partial and final waivers. We will conclude with problems which may arise when lien waivers are given, yet payment is not received.

Speaker: Kori Bazanos

Impact of the Pandemic: PPE for the Credit Operation

April 29, 2020

A moderated discussion and comments on the anticipated rush to bankruptcy court, the risks faced by the credit operation, sources of information about the customer's situation, and a variety of risk mitigation techniques available to the credit operation.

Speakers: Jeffrey Cohen, Esq. and Nicole Fulfree, Esq.

Demand for Credit is Changing: Here’s How To Manage It

April 22, 2020

Demand for credit was growing in the U.S. and around the world even before the coronavirus outbreak. You need to offer competitive payment terms to do business in this unprecedented time. How much credit should you extend? What terms should you offer? When will you get paid? Can you still obtain a credit insurance policy? How much will it cost? Will it cover coronavirus risks? What can you do to ensure claims will get paid? This presentation will discuss credit demand today and ideas for managing it successfully.

Speaker: Gary Mendell

Weary of Waivers?- How to Avoid Potential Pitfalls to Set Your Texas Payment Claim Up for Success

April 20, 2020

This discussion will emphasize the potential pitfalls and use of unconditional and conditional payment waivers under Chapter 53 of the Texas Property Code when negotiating for payment before and after the filing of a Mechanic’s and Materialman’s lien in Texas. Specifically, we will walk through the statutory payment waiver forms and discuss when/how to negotiate changes to owner/contractor modified payment waiver forms that do not follow the statutory guidelines. We will also discuss ways to set your payment claim up for success by avoiding other quirks relating to the filing of lien claims in Texas.

Speaker: Kathryn “Katy” Baird, Esq.

Mindfulness Is The Mental Gym

April 15, 2020

This webinar will focus on:  Healthy Behaviors, Prioritization, Time Management

Research finds that 47% of our waking hours are spent reliving the past or worrying about the future. All of this drifting causes us to experience a distracted life spent on autopilot and comes at a significant expense mentally, physically, and emotionally. What if you could take back control of your mind and become the pilot of your life again? Enter the idea of mindfulness: a scientifically proven way to get more done with less effort, be happier and kinder, less bothered by others, and healthier.

Rewire your splintered mind to better manage time, stress, and distractions. 

Speaker: Amanda Chay

California Lien Waivers, Intentionally and Unintentionally Releasing Your Rights

April 8, 2020

This presentation will cover preparation of the four forms for California waivers and releases as well as how each waiver and release impacts your legal rights. We will also dive into other ways that mechanic’s liens, stop payment notices and payment bond rights can be waived, both intentionally and unintentionally to help avoid potential mistakes and ensure you only release your lien rights when, and to the extent, you intend to.

Speaker: Michael Murray

Making Stress Your BFF

March 30, 2020

Presenter Amanda Chay

COVID19 - Legal Update For Credit Professionals

March 25, 2020

Presenter Karen Hart, Esq.

Georgia Materialman’s Liens: How to deal with lien waivers

March 11, 2020

Presenter Emory Potter

Mechanic’s Lien and Bond Waivers: Reading and Revising Waivers to Protect Security Rights

March 2, 2020

Presenter James Fullerton, Esq.

The Battle of the Forms and Contract Issues for Credit Professionals

February 24, 2020

Presenter Christopher Ng

The California Consumer Privacy Act

Janaury 27, 2020

Presenter Bob Karau

Integrating Fraud Detection in the Credit Check Process

December 11, 2019

Presenter Bob Karau

Recession? Time to Build a Bunker or Time to Chill

December 4, 2019

Presenter Dr. Chris Kuehl

The Perfect Storm: Preparing for and Dealing with The Upcoming Corporate Debt Crisis

December 2, 2019

Presenter Bruce S. Nathan, Esq.

The Language of Team Building

November 11, 2019

Presenter Martin George

Collection Strategies After a Natural Disaster

November 4, 2019

Presenter Matt Jameson, Esq.

Leadership Webinar Series: Managing Upward: Selling your Ideas & Building Your Business Case

October 24, 2019

Presenter Rick Hernandez

Leadership Webinar Series: Developing Your Team

August 22, 2019

Presenter Rick Hernandez

Florida Statutory Changes Impacting Construction Bond Claims

August 21, 2019

Presenter Timothy R. Moorhead, Esq.

The Illusion of a Good Deal

August 14, 2019

Presenter Robert Day

PCI Compliance & What Your Company Needs To Do To Get

August 12, 2019

Presenter Ron Sereika