events masthead

On Demand Webinars

NACM offers digital audio replays of our past webinars. The 2016 replay prices are $249 Member / $299 Nonmember for 60-minute webinars and $299 Member / $349 Nonmember for 90 minutes. The 2017 replay prices are $95 Member / $195 Member.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


Leadership Webinar Series - Conflict Resolution

November 30, 2017

Presenters Rick Hernandez

Leadership Webinar Series - Driving Change and Executive Plan

October 26, 2017

Presenters Rick Hernandez

Collections Conversation

October 16, 2017

Presenters Kevin Stinner, CCE, CCRA

Leadership Webinar Series – Driving Accountability

September 28, 2017

Presenters Rick Hernandez

Overview of the Litigation Process

September 27, 2017

Presenters Matthew Jameson

Alternative Collection Strategies

September 18, 2017

Presenters Ray Wendolowski, Esq

Leadership Webinar Series - Executive Decision-Making

August 31, 2017

Presenters Rick Hernandez

Credit Enhancements: Beyond the Personal Guaranty

August 23, 2017

Presenters Brian Jackiw, Esq. and Thomas Fawkes, Esq.

Leadership Webinar Series - Building Relationships with Key Stakeholders

July 27, 2017

Presenters Rick Hernandez

2017's Economy - Where Are We After All That?

July 26, 2017

Presenters Chris Kuehl, Ph.D.

Making Intelligent International Credit Decisions

July 20, 2017

Presenters Gary Mendell

Conquering the Challenge of Overridden Credit Decisions

July 19, 2017

Presenters Susan Archibeque, CCE

Correspondent Banking: Best Practices

July 18, 2017

Presenters Amy Sahm

Alternatives to Bankruptcy: The Impact on Trade Creditors

July 17, 2017

Presenters Bruce S. Nathan, Esq.

Smart Credit Policies Improve Collections

July 12, 2017

Presenters Kirk Burkley, Esq. and Bob Bernstein, Esq.

Correspondent Banking: The Basics

July 11, 2017

Presenters Amy Sahm

Leadership Webinar Series – Thinking Strategically

May 25, 2017

Presenters Rick Hernandez

Artificial Intelligence in the Credit Department

May 24, 2017

Presenters Robert Karau

Article 9 of the Uniform Commercial Code: A Beginners Guide to Secured Transactions

May 22, 2017

Presenters Adam Easton, CCE

Impact of the Recent U.S. Supreme Court Decisions on Credit Card Surcharge Bans

May 1, 2017

Presenters Wanda Borges, Esq., Bruce S. Nathan, Esq., and Andrew Behlmann, Esq.

Leadership Webinar Series – Adapting to New & Demanding Roles

April 20, 2017

Presenter Rick Hernandez

Protecting Against Fraud: The Best Defense is a Strong Offense

April 12, 2017

Presenters Thomas Fawkes and Brian Jackiw

What CFO's Want

April 10, 2017

Presenter Pamela Krank

Private Companies, Private Credit

April 5, 2017

Presenter D'Ann Johnson, CCE

Unique Issues in Technology, Social Media, and Collections

April 3, 2017

Presenters Robert Bernstein, Esq. and Raymond Wendolowski, Esq

Leadership Webinar Series - Effective Communications

March 30, 2017

Presenter Rick Hernandez

Explanation of Common Credit Application Terms and Conditions

March 22, 2017

Presenter Matthew Jameson, Esq.

Deep Dives into Ratios

March 8, 2017

Presenter Susan Thomas, CBA

Wisdom for Credit People in Their 20s and 30s

February 27, 2017

Presenter Kevin Stinner, CCE, CCRA

Leadership Webinar Series - The Power of Influence and Purpose

February 23, 2017

Presenter Rick Hernandez

Reimagining Your Credit Department

February 15, 2017

Presenter Robert Karau