On Demand Webinars

NACM offers digital audio replays of our past webinars. The webinar prices are $249 Member / $299 Nonmember for 60-minute webinars and $299 Member / $349 Nonmember for 90 minutes. 

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.

Show Your Value: Creating Effective Receivables Reports

September 14, 2016

Presenter: Pam Krank


Learning to EXCEL with NACM- Development of Wide-Ranging Credit Management Dashboards Using MS Excel

August 15, 2016

Presenter: Suleman Qureshi


Understanding Incoterms Basics for Global Operations

May 18, 2016

Presenter: David Bryant


Learning to EXCEL with NACM- Development of Credit Reporting Objects that Integrate Risks

May 16, 2016

Presenter: Suleman Qureshi


Article 9 of the Uniform Commercial Code: A Beginners Guide to Secured Transactions

May 9, 2016

Presenter: Adam Easton, CCE


How To Effectively Manage Teams from a Distance: Global Operations/Decentralized Credit & Collection Departments/Outsourcing

April 11, 2016

Presenter: Pam Krank


The Importance of Generating Cash Flow

March 23, 2016

Presenter: Ron Sereika, CCE, CEW


Legal Options for Dealing with Delinquent Customers

March 14, 2016

Presenters: Brian Jackiw, Esq. & Tom Fawkes, Esq


Credit Applications – Getting It Right from the Start So You Get Paid! 

March 9, 2016

Presenter: Karen Hart, Esq.


Creating an Advantageous Partnership for Both Credit and Sales

March 7, 2016

Presenter: Kevin Stinner, CCE, CCRA


Trust Is Not a Soft Skill: The Importance of Trust

February 17, 2016

Presenter: Bob Karau, CICP


Bankruptcy Rumblings: How To Best Position Your Company in Advance of Customer Bankruptcy

February 10, 2016

Presenter: Bruce Nathan, Esq. 


How Much Credit Should You Grant Your Customers?

January 20, 2016

Presenter: Pam Krank


How Smart Credit Policies Improve Collection and Litigation Results

December 7, 2015

Presenters: Bob Bernstein, Esq. & Kirk Burkley, Esq.


B2B Credit Card Acceptance: A Candid Expense Discussion About Acceptance Policies, Fee Reductions, Surcharging, Discounts, & Convenience Fees

December 2, 2015

Presenter: Matt Fluegge


Canadian Bankruptcy Law Buffet Style With a U.S. Garnish

November 4, 2015

Presenters: Bruce Nathan, Esq. & Aubrey Kauffman, Esq.


Developing High-Performance Teams

November 2, 2015

Presenter: Pam Krank


Loose Lips Sink Ships; Customer Name Mistakes Sink Collections

October 14, 2015

Presenter: Bruce Nathan, Esq.


Mitigating Commercial Credit and A/R Fraud

October 5, 2015

Presenter: Bob Karau, CICP


Understanding Key Credit Department Performance Metrics

September 21, 2015

Presenter: Shane Norman, CCE


Cash Application: 5 Ways to Get The Most Out Of Automation with OCR

September 14, 2015

Presenter: Jay Tchakarov


Negotiating Your Wal-Mart Supplier Agreement

September 2, 2015

Presenter: Boyd Evert


Contracts 101

August 24, 2015

Presenter: Tom Fawkes, Esq. & Brian Jackiw, Esq.


Self-Examination of Your Credit & Accounts Receivable Operation

August 10, 2015

Presenter: Nancy Watson-Pistole, CCE, ICCE


Work Flow Automation

August 3, 2015

Presenter: Pam Krank


Bankruptcy for Beginners

July 20 & 22, 2015

Presenter: Deb Thorne, Esq.