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On Demand Webinars

NACM offers digital audio replays of our past webinars. The replay prices are $95 Member / $195 Member.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


New Technology & the Fair Debt Collection Practices Act

September 10, 2018

Presenter Raymond P. Wendolowski

Leadership Webinar Series: Delegating in a New Economy

August 23, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

Credit Card Surcharging in the B2B World Following the 2017 and 2018 Supreme Court Decisions: What Is Legal, What Is Not Legal and How to Save Money in Processing Credit Cards

August 22, 2018

Presenter Wanda Borges, Principal Member, Borges & Associates, LLC

Leadership Webinar Series: Networking & Relationship Building

July 26, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

Leadership Webinar Series: C.A.P.T.U.R.E. the Excellence in Communication

April 26, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

Dispute Resolution 101: Mediation and Arbitration

April 23, 2018

Presenter Nancy Yeend, The End Strategy

Private Companies = Private Credit: Uncovering credit information on and selling to a privately held company

April 11, 2018

Presenter D’Ann Johnson, CCE; Roofers Supply

Leadership Webinar Series: The Link Between Emotional Intelligence and Success

March 22, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

The Do's and Don'ts of Credit Applications

March 14, 2018

Presenter Jordan Pavlus, Esq., Byrne, Costello & Pickard, P.C.

How to Make a Successful Credit Decision Based on Limited Credit Information

February 26, 2018

Presenter Kevin Stinner, CCE, CCRA

Getting Up To Speed With What You Read

January 24, 2018

Presenter Abby Marks Beale

Leadership Webinar Series - Conflict Resolution

November 30, 2017

Presenter Rick Hernandez

Leadership Webinar Series - Driving Change and Executive Plan

October 26, 2017

Presenter Rick Hernandez

Collections Conversation

October 16, 2017

Presenter Kevin Stinner, CCE, CCRA

Overview of the Litigation Process

September 27, 2017

Presenter Matthew Jameson

Alternative Collection Strategies

September 18, 2017

Presenter Ray Wendolowski, Esq.