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On Demand Webinars

NACM offers digital audio replays of our past webinars. The replay prices are $95 Member / $195 Member.

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.


Leadership Webinar Series: C.A.P.T.U.R.E. the Excellence in Communication

April 26, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

Dispute Resolution 101: Mediation and Arbitration

April 23, 2018

Presenter Nancy Yeend, The End Strategy

Private Companies = Private Credit: Uncovering credit information on and selling to a privately held company

April 11, 2018

Presenter D’Ann Johnson, CCE; Roofers Supply

Leadership Webinar Series: The Link Between Emotional Intelligence and Success

March 22, 2018

Presenter Rick Hernandez, Principal, Syntesis Global LLC

The Do's and Don'ts of Credit Applications

March 14, 2018

Presenter Jordan Pavlus, Esq., Byrne, Costello & Pickard, P.C.

How to Make a Successful Credit Decision Based on Limited Credit Information

February 26, 2018

Presenter Kevin Stinner, CCE, CCRA

Getting Up To Speed With What You Read

January 24, 2018

Presenter Abby Marks Beale

Leadership Webinar Series - Conflict Resolution

November 30, 2017

Presenter Rick Hernandez

Leadership Webinar Series - Driving Change and Executive Plan

October 26, 2017

Presenter Rick Hernandez

Collections Conversation

October 16, 2017

Presenter Kevin Stinner, CCE, CCRA

Overview of the Litigation Process

September 27, 2017

Presenter Matthew Jameson

Alternative Collection Strategies

September 18, 2017

Presenter Ray Wendolowski, Esq.

Leadership Webinar Series - Executive Decision-Making

August 31, 2017

Presenter Rick Hernandez

Credit Enhancements: Beyond the Personal Guaranty

August 23, 2017

Presenters Brian Jackiw, Esq. and Thomas Fawkes, Esq.

Leadership Webinar Series - Building Relationships with Key Stakeholders

July 27, 2017

Presenter Rick Hernandez

2017's Economy - Where Are We After All That?

July 26, 2017

Presenter Chris Kuehl, Ph.D.

Making Intelligent International Credit Decisions

July 20, 2017

Presenter Gary Mendell

Conquering the Challenge of Overridden Credit Decisions

July 19, 2017

Presenter Susan Archibeque, CCE

Correspondent Banking: Best Practices

July 18, 2017

Presenter Amy Sahm

Alternatives to Bankruptcy: The Impact on Trade Creditors

July 17, 2017

Presenter Bruce S. Nathan, Esq.

Smart Credit Policies Improve Collections

July 12, 2017

Presenters Kirk Burkley, Esq. and Bob Bernstein, Esq.

Correspondent Banking: The Basics

July 11, 2017

Presenter Amy Sahm

Leadership Webinar Series – Thinking Strategically

May 25, 2017

Presenter Rick Hernandez

Artificial Intelligence in the Credit Department

May 24, 2017

Presenter Robert Karau

Article 9 of the Uniform Commercial Code: A Beginners Guide to Secured Transactions

May 22, 2017

Presenter Adam Easton, CCE

Impact of the Recent U.S. Supreme Court Decisions on Credit Card Surcharge Bans

May 1, 2017

Presenters Wanda Borges, Esq., Bruce S. Nathan, Esq., and Andrew Behlmann, Esq.