• CC
  • OnlineCommunity Slider Feb26
  • GSCFM26 Slider Nov25
  • NACM Slider Intro Mar25
  • CMI
  • APP
  • ntcr portfolio risk
  • Clc
  • Creditability
  • sts

 

Memberships
Join us today
nacm Logo
fcib Logo
cfdd Logo
EDUCATION
is the heart of NACM

Here at NACM, education is the pulse of all we do.
We believe that a good foundation is essential for commercial creditors nationwide.

<<  November 2026  >>
 Monday  Tuesday  Wednesday  Thursday  Friday  Saturday  Sunday 
      
      

Online Courses

Online Courses

Live Webinars

Live Webinars

Credit Learning Center

Credit Learning Center

Professional Designation Program

Professional Designation Program

Webinars on Demand

Webinars on Demand

Certificate Programs

Certificate Programs

Graduate School of Credit & Financial Management

Graduate School

Thought Leadership Groups

Thought Leadership Groups

BENEFITS
of being a member of NACM

NACM is committed to assisting every member, meeting their needs and addressing their concerns by offering easy-to-obtain, high-quality products, services and programs.
Here you will find valuable tools for the credit professional, including links to training resources, online education, useful forms and timely publications.

Take advantage of these resources and so much more as a member of NACM.

Visit our Knowledge Center
Business Credit Magazine

Business Credit Magazine

Knowledge Center

Knowledge Center

CMI

Credit Manager's Index

Job Board

Job Board

Scholarship Program

Scholarship Program

Discount Programs

Discount Programs

Weekly eNews

Weekly eNews

NTCR

National Trade Credit Report

Online Community

Online Community

Metrics Survey

Metrics Survey

Staff Directory

Our staff directory has been broken down by company for you to make it easier to view. Please select the staff directory you would like to see by clicking on the appropriate button below.

NACM-National Headquarters Office
8840 Columbia 100 Parkway
Columbia, MD 21045-2158
P: 410-740-5560
F: 410-740-5574

NACM National Staff
FCIB Global Staff

Executive:

Steve Shivak, CAE
President & COO
Direct dial phone: 410-423-1832
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Robin Schauseil
President Emeritus
Direct dial phone: 410-423-1834
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Facilities & Mail Room:

TBA
Direct dial phone: 410-423-1841
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Accounting:

Namrata Maguire, CPA
CFO Advisor
Direct dial phone: 667-309-9930
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cynthia Hood
Accounting Services & HR Director
Direct dial phone: 410-423-1833
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mary Garten
Accounting Assistant, A/P
Direct dial phone: 667-307-1259
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Beny McCorkle
Billing/Office Assistant
Direct dial phone: 667-307-1248
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mina Hoch
Receptionist/Office Assistant
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Membership Services:

Melissa Olisse
Membership Services Manager (NACM, FCIB, CFDD)
Direct dial phone: 410-423-1836
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Communications:

Sara Asomaning
Managing Editor
Direct-dial phone: 410-423-1837
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Kendall Payton
Social Media Manager
Direct dial phone: 410-423-1842
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Jamilex Gotay
Senior Editorial Associate
Direct dial phone: 667-307-1247
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Lucy Hubbard
Editorial Associate
Direct dial phone: 443-441-1669
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Robin An
Creative Director
Direct dial phone: 410-423-1844
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tina Widzbor
Graphic Designer
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Bookstore:

Melissa Olisse
Bookstore Administrator
Direct dial phone: 410-423-1836
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Education Services:

Jessica Pearce
Education Services Director
Direct-dial phone: 410-423-1830
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phyllis Thomas
Designation Program Assistant
Direct-dial phone: 410-423-1831
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

David Anderson
Education Manager
Direct-dial phone: 667-307-1262
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Finance, Credit & International Business

P: 410-423-1840
F: 410-740-5574
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.fcibglobal.com

Jim Youse, CCE, ICCE
Managing Director
Direct-dial phone: 786-402-2330
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ron Shepherd, CICP
Director, Membership & Business Development
Direct-dial phone: 503-747-5558
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sara Asomaning
Week in Review
Direct-dial phone: 410-423-1837
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Jessica Pearce
Webinars & Programs
Direct dial phone: 410-423-1830
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Melissa Olisse
FCIB Membership Administrator
Direct-dial phone: 410-423-1836
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Meetings Department:

Jill Leimbach
Director, Meetings Department
Direct dial phone: 410-423-1838
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cherryl Chin
Programs & Expo Coordinator
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Direct dial phone: 667-307-1251

Cara Crown
Marketing & Print Materials Coordinator
Direct dial phone: 667-307-1250
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Josh Tillman
Registrar
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Direct dial phone: 410-423-1839

Secured Transaction Services:

Jocelyn Vanlandingham
Operations Director
Direct dial phone: 410-423-1843
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Bonnie Houck
Production Manager
Phone: 410-740-5560 ext 1061
Direct dial phone: 410-423-1843
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Carol Davis
Legal Placement Manager
Direct dial phone: 410-423-1848
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Louis Warren
Legal Placement & UCC Specialist
Direct dial phone: 667-307-1256
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Chris Ring
Sales Representative
Direct dial phone: 410-302-0767
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Notice to Owner Representatives

Destiny Grimes
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

LaNeah Pettaway
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tara Miner
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Isaiah Guy
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Michael Finch
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Imager & NTO Representative

Andrea D'Rozario
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Grace Fagbuyi
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Information Systems:

Stephen Holman
Database Manager
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Direct dial phone: 443-252-8657

Web Services:

Joy Tucker
Web Director
Direct dial phone: 667-307-1254
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Lyle Wren
Website & Moodle Assistant
Direct dial phone: 667-307-1257
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Abigaye Fagan
Digital Marketing Specialist
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

NACM Washington Representative

Ash (Ross) Arnett
Senior Associate
Pace, LLP
410 1st Street SE, Suite 310
Washington, DC 20003
Phone:  (443) 745-2902
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.