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Change Management and Its Effects on the Credit Manager


Wed, March 30, 2016, 11:00


General Information

Cost: Members - $95
Non-Members - $195

Registration Include: One telephone and web connection at one physical location


11:00am EST

About the Webinar

In today’s globally connected economy, many Corporations are in a continuing cycle of change as a result of Mergers/Acquisitions/Outsourcing/Off shoring. Some Corporations have moved to a Shared Service Centre Model (SSC), Centralisation, while others have reversed the process –Decentralisation .

This cycle of change can greatly impact employees and particularly those managers who are responsible for large credit teams in different locations.

The question is – how do we handle change? How does it impact on those involved in the process? How do we communicate when changes to processes are taking place within a company? What are the pitfalls?

Join us on this webinar when our speaker, André Kolkman, will discuss the key components to successful change management. Here are some of the issues which he will address

  • Why Change?
  • Leadership
  • Motivation
  • Co-ordination
  • Communication

Who Should Attend

International Credit Professionals, Trade Finance Professionals, Export Compliance Professionals, Exporters, Importers, Sales Managers, Purchasing Managers, Customs Brokers, Attorneys, International Bankers, Trade Advisors & Consultants.


André Kolkman

Bio coming soon.

Cancellation and Refund Policy

Registration fees, less a $50 processing fee will be refunded for written cancellations received 7 days before the program start date. No refunds for cancellations within 7 days of the program start date. Substitutions are permitted.

Certificate of attendance

Participants who attend this webinar will receive a Certificate of Attendance. For additional participants from the same company as the main registrant, please use this form. *All additional participants must be received before the start of the webinar to receive the Certificate.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.

Accreditation Points

Participants earn 1 Education or 1 Participation Point towards the International Certified Credit Executive (ICCE) certification/recertification.