Handling Difficult Conversations
Event
- When:
- Tue, January 12, 2021, 11:00 - 12:00
- Category:
- Webinars
Description
General Information
Cost: Members: $95
Non-Members: $195
Registration Includes: One telephone and web connection at one physical location
Time
US: 11:00am – 12:00pm ET
*Please remember the time zone differences if you are not on the East Coast.*
About the Webinar
Difficult conversations in the workplace are inevitable. These types of conversations can create stress and destroy business relationships. How do tell someone you don’t appreciate a joke or the way that they tease you? It often comes down to being able to hold a difficult conversation with the person involved. Join communications guru, Kristin Scroggin, as she discusses how to approach those situations and more.
This webinar will help you:
- Learn how to discern the best methods for communicating with various individuals
- Recognize how to control nonverbals during difficult conversations
- Identify how to decide when and where is the best time to have a difficult conversation
About the Speaker
Kristin Scroggin, Owner & Lead Trainer, genWHY Communications, Huntsville, AL
Kristin Scroggin has served as a communications lecturer at the University of Alabama in Huntsville for 11 years, before starting her training company, genWHY Communications, in 2017. Her passion is generational diversity and all things soft-skill related. Kristin has spoken at conferences and to hundreds of organizations across the United States, ranging from Fortune 500 companies to tiny non-profits. She has a master’s degree in communication studies and a bachelor’s in communication arts.
Webinar Access
Instructions to join the Webinar will be sent to the main registrant's email address the day before.
Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.
