When a Good Customer Starts Slipping: Distressed Customer Triage Before Bankruptcy
Event
- When:
- Wed, May 13, 2026, 03:00 - 04:00
- Where:
- Online, internet
- Category:
- Webinars
Description
|
with Brendon Misik, CCE, CICP, CGCE, Senior Manager, Ag Credit, Nutrien |
About the webinar:
This webinar will use agriculture as a timely case study, but the lessons apply well beyond the ag industry. With farm bankruptcies rising sharply and financial pressure increasing across the sector, credit teams have a valuable opportunity to examine how distress first appears before a bankruptcy filing or formal legal process begins.
- Early warning signs, including changes in payment behavior, communication, ordering patterns, or customer circumstances
- How financial distress may appear differently from the wholesale and retail perspectives
- Triage decisions, such as when to continue terms, reduce exposure, hold shipments, move to COD, or request additional security
- Workout options, including payment plans, partial payments, and difficult customer conversations
- Internal escalation, including when to involve sales, management, legal, operations, or other stakeholders
- The human side of distressed credit, especially in an industry where personal relationships matter.
About the speakers:
Brendon Misik, CCE, CICP, CGCE, Senior Manager, Ag Credit, Nutrien
Brendon Misik, CCE, CICP is a Senior Manager, Ag Credit, with Nutrien, a leading global provider of crop inputs and services. He has been with Nutrien since 2014. Prior to getting into corporate credit, Brendon was a commercial loan officer for a regional bank in the Chicagoland area doing both credit and sales work in their commercial and industrial middle market lending division. Brendon is very involved in NACM and has served on the NACM Connect board as well as the board for the trade credit group he attends, Heartland Agri Business Exchange. He also attended NACM’s Graduate School of Credit and Financial Management conducted on the campus of Dartmouth College and completed FCIB’s International Credit & Risk Management course. Brendon and his wife, Michelle, enjoy golfing with their son, Mason, and supporting their daughter, Maya, with her dancing.
Kevin Stinner CCE, CCRA, Alternative Finance Manager, Simplot AB Retail, Inc.
Kevin Stinner has been in the field of credit and collections 2007. He earned his BA in Business Management and leadership in 2001 from Blackburn Collage, and an MBA with emphases in management in 2004 from AIU. He is currently a Reginal Credit Manager with J.R Simplot Inc. where he has worked since 2017. He earned his CCRA in August 2013 and CCE in November 2011.
Register here:
General information: |
|---|
| Members: $95 | Non-Members: $195 |
| 12:00 pm PT | 3:00 pm ET |
Ask a Question:
Webinar access:
Login instructions are sent to the registered attendee's email address in a calendar invitation at the time of registration.
Venue
- Location:
- Nationwide