events masthead


The Softer Side of Credit Management: The Importance of Soft Skills in An Analytical-Driven World


Wed, February 7, 2024, 03:00 - 04:00
Online, internet


General Information

Cost: Members: $95
Non-members: $195

Participate in these great educational and networking discussions:


Registration Includes: One telephone and web connection at one physical location


US: 12:00 noon PT // 3:00 pm ET
*Please remember the time zone differences if you are not on the East Coast.*


About the Webinar

This presentation will cover the importance of soft skills in a credit-focused environment and provide guidance on key competencies for success in your current role.

Join Johnson Controls’ Craig Simpkins as he offers tips on how you can use soft skills to grow and develop within your organization. He’ll discuss best practices regarding: 

  • Texting & Email
  • Time Management
  • Leadership
  • Public Speaking & Communicating Effectively 
  • Negotiating & Influencing
  • Listening

In addition, Craig will share case studies and provide recommendations on how each scenario should be managed.

Expected takeaways:

  • Overview of soft skills in the workplace
  • The evolution & importance of soft skills
  • Ways to improve upon these skills
  • How to use soft skills to grow and develop in your career
  • Tools available to develop and improve soft skills

About the Speaker

Craig Simpkins, CCE, CICP, Director of Finance Transformation, Johnson ControlsCraig's bio photo

Craig Simpkins has held many positions in shared services, including order-to-cash functions, global process ownership, and financial reporting and analysis. Craig has worked in accounting and finance roles for more than 25 years and has authored several whitepapers and webinars. He has an MBA and a MS in accounting and is a Certified Fraud Examiner (CFE). Craig is based at the company headquarters in Milwaukee, WI.









Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with questions.