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NACM and FCIB Present Author Chat: Manage Promises Not People: How To Create A Self-Managing Team


Thu, February 15, 2024, 11:00 - 12:30
Online, internet


General Information

Cost: Free for members


Registration Includes: One telephone and web connection at one physical location

Purchase the book. Read the book. Join the conversation each month from 11am to 12:30pm ET.
(Please remember the time zone differences if you are not on the East Coast).

We have a lineup of authors for you to meet. The complimentary members-only get-togethers are designed around a particular book on leadership. After reading the book, you will get to speak with author, ask questions, share comments and dive deep into the topic.

Manage Promises Not People: How To Create A Self-Managing Team

Description of the book:

Have you ever managed people who don’t follow through on their commitments? Virtually every manager has grappled with this issue, and knows how difficult, frustrating, and time-consuming it can be.

Luckily, you don’t actually need to manage people.

You need to manage their promises.

Micromanagement is what happens when you manage the person instead of their promises. When we honor our promises and ensure others do the same, we make things happen and feel more in control and confident.

In this transformative book, you'll learn the secrets of effective leadership:

  • The Three Parts of a Promise
  • Repairing Broken Promises
  • Coaching Others to Honor Their Word

Manage Promises, Not People is full of stories, examples, and exercises that will help you become a more effective leader. It is a must-read for anyone who wants to improve their personal and professional lives.

Purchase Manage Promises Not People: How To Create A Self-Managing Team here:


About the Author: Eric Papp

Chuck Gallagher's bio photo

Eric Papp is considered one of North America's top management trainers. He has worked directly with thousands of managers, and has delivered more than 350 professional training programs to corporate and private clients. He believes that with the right tools, anybody can become a more effective and inspiring leader, while finding greater career fulfillment.


Webinar Access

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Author Chat