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(FREE!) Increasing Efficiency and the Customer Experience Using Intelligent Automation & RPA


Mon, November 29, 2021, 03:00 - 04:00


 General Information

Cost: FREE

Register Now

Registration Includes: One telephone and web connection at one physical location


US: 3:00pm – 4:00pm ET
*Please remember the time zone differences if you are not on the East Coast.*


About the Webinar

In part 1 of the Accelerating Consumers Digital Experience While Increasing Efficiency and Cash Flow webinar, Manish Pandey & Lois Kemp with Fiserv discussed how companies can use digital transformation to offer an engaging client experience through advanced customer payment portals and streamlining the credit application process.

We invite you to continue the discussion to learn how intelligent automation, robotic process automation (RPA) and testing automation will work for you to eliminate manual intervention, improve the customer experience, payment portal & credit application process, and provide faster access to information which results in improved cash flow and back-office efficiencies.


About the Speakers

Manish Pandey

Manish Pandey, Fiserv

Manish Pandey leads Systems Integration Services Product Management and Strategy at Fiserv where he is working with forward-looking Fintech capabilities and banking clients to collaborate and transform the banking consumer experience.  Manish has over 20 years of information management and electronic commerce industry experience in global environments. His strong strategic agility with an eye for detail helped in building, growing, and managing business initiatives in consumer engagement and digital banking.


Manish Pandey

Lois Kemp, Fiserv

Lois is the Marketing Director at Fiserv.  She works closely with our Systems Integration Services teams and business units on the packaging and marketing leading-edge professional services to help clients transform their business efficiently, effectively, and securely.  Lois focus throughout her career is creating programs that target the business value proposition of technology solutions.  Lois pre-pandemic liked to travel, go to the theater and sporting events.  Like many of us, during the pandemic her dog Pebbles has become her constant companion


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Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.