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NACM and FCIB Present Author Chat: Good Comes First


Thu, November 18, 2021, 11:00 - 12:30


 General Information

Cost: Free for members

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Registration Includes: One telephone and web connection at one physical location


Purchase the book. Read the book. Join the conversation each third Thursday of the month from 11am to 12:30pm ET.
(Please remember the time zone differences if you are not on the East Coast).

We have a lineup of authors for you to meet. The complimentary members-only get-togethers are designed around a particular book on leadership. After reading the book, you will get to speak with author, ask questions, share comments and dive deep into the topic.

Good Comes First

Watch Author Chat Teaser

Description of the book:

Step-By-Step Guide to Creating a Good Work Culture for Employees and Your Bottom Line

For decades, talented people have tolerated old-school leaders who put results before respect. But, those days are over, and if leaders want to attract and retain the best employees—while improving productivity, customer service, employee satisfaction and profits—it’s time for them to create work cultures where good comes first.

Because the corporate world has too often been driven primarily by results, we seldom ask leaders to change their work cultures. Even if we did, most leaders don’t know how. This book provides the actionable inspiration and practical direction needed to make that change happen.

In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their extensive contemporary experience to present proven strategies for creating purposeful, positive and productive work cultures—cultures where good comes first for employees, customers, leaders and stakeholders, and where improved business outcomes quickly follow.

In this book, you’ll learn how to:

  • Appreciate why a good-comes-first culture is a business imperative—especially for younger generations.
  • Distance yourself from the competition that maintains its undefined work culture (one that most likely sucks).
  • Identify what “good” means for your company in today’s business climate and in the future of work.
  • Define your uncompromising work culture to build a foundation of respect and results.
  • Formalize your team’s servant purpose so that everyone understands how what your team does improves lives and communities.
  • Specify respectful behaviors so your desired values are observable, tangible, and measurable.
  • Align your entire organization to your desired work culture where good comes first every day.
  • Assess the quality of your work culture by measuring and monitoring how well your leaders and your executive team demonstrate your servant purpose, valued behaviors, strategies and goals.
  • Hold everyone accountable for both respect and results through modeling, celebrating, measuring, coaching and mentoring leaders and team members.
  • Implement real, needed change and quit “thinking” about change and “talking” about change.
  • Become a change champion while creating a lasting legacy as a business leader.
  • Build a team of good people doing good work in a good company.

You can learn more about the book at Order Good Comes First here.

About the Authors

Portrait of Francis Eberle

S. Chris Edmonds

S. Chris Edmonds is the founder and CEO of the Purposeful Culture Group. After a 15-year career leading and managing teams, Chris began his consulting company in 1990. From 1995-2019, he also served as a senior consultant with the Ken Blanchard Companies.

Over the years Chris has worked for clients in industries including automotive, banking and financial services, government, hospitality, insurance, manufacturing, non-profit, retail, sales, pharmaceutical, software, and technology.




Portrait of Francis Eberle

Mark Babbitt

Mark S. Babbitt is the president of WorqIQ, a consultancy focused on improving leadership, building “good comes first” company cultures, and developing workplace intelligence (WQ). Mark is also the founder and CEO of YouTern, a community focused on helping young careerists get their first or next internship or job.

A recovering Silicon Valley engineer, Mark has worked with many high-tech clients and start-ups. Over the years, he has also consulted with many healthcare and non-profit organizations.


Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.