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Commercial Collections Best Practices and Global Considerations


Tue, March 24, 2020, 10:00 - 11:00


 General Information

Cost: Members: $95
Non-Members: $195

Register Now

Registration Includes: One telephone and web connection at one physical location


US: 10a.m. ET

About the Webinar

This webinar will focus on setting up an internal collections process along with the steps that creditors can take once an account has become past due.

Additionally, the presenter will discuss best practices that credit and collection professionals can implement to positively impact their debt collection efforts in the U.S. and around the world.

  • Establishing an Internal Collections Process
  • Steps to Take Before the Due Date
  • Collections Best Practices
  • Global Considerations in Commercial Debt Collection
  • Global Sensitivity
  • Tips for Collecting in The Americas, Europe and Asia

This webinar will benefit members of a company’s internal credit and collections team at all levels and will close with an interactive Q&A session.

About the Speaker

Jeff Tharnish, International Collection Manager, ABC-Amega, Inc.

Jeff works directly with the vice president of global operations to manage the daily global collections departmental needs. In addition, he assists ABC-Amega’s international collection representatives in maintaining the company’s high quality standards and international best practices. Managing an international collections desk, Jeff works with clients to recover their past-due account receivables from debtors all around the world. He provides orientation and ongoing education to ensure clients are fully-versed on the collections processes and procedures put forth by ABC-Amega, in addition to explaining international differences in law and procedure as questions arise. Jeff has been with ABC-Amega since 2007, and has learned the business by working in a number of departments including domestic and international third-party collections as well as first-party outsourcing. He earned a BA in History from Grove City College.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.