Accountability vs Micromanagement: Where’s the Line?
Event
- When:
- Mon, November 23, 2026, 03:00 - 04:00
- Where:
- Online, internet
- Category:
- Webinars
Description
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with Alaina Worden, CCE, Credit & Collections Manager, CECO, Inc. |
About the webinar:
Is it micromanagement, or is it accountability? The distinction isn’t always as clear as we think. In this session, we’ll challenge common assumptions about micromanagement and examine when increased oversight is appropriate, when it becomes counterproductive, and how unclear expectations can contribute to the problem. Walk away with practical strategies for setting expectations, building trust and ownership, and knowing when to step in and when to step back.
About the speaker:
Alaina Worden, CCE, Credit & Collections Manager, CECO, Inc.

Alaina Worden, CCE, shines as Carson's Credit & Collection Manager, boasting an impressive background with over 25 years of experience in the construction, trucking, and fuel industries. Known for her expertise in optimizing credit workflows, Alaina is a sought-after speaker at professional conferences and a dedicated mentor to aspiring credit professionals. Leading by example, she serves as the Chair on the NACM Commercial Services Foundation Board, President of the CFDD Portland Chapter Board, and a Director on the CFDD National Board. Alaina's outstanding contributions have earned her multiple prestigious awards, including recognition as a Carson Circle of Excellence Award winner, CFDD National Distinguished Member Award, and The CFDD Shining Start award showcasing her unwavering commitment to the industry.
Alaina earned her CBA in 2018, her CBF in 2020 and her CCE in 2021.
Register here:
General information: |
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| Members: $95 | Non-Members: $195 |
| 12:00 pm PT | 3:00 pm ET |
|
Please remember time zone differences. |
Ask a Question:
Webinar access:
Login instructions are sent to the registered attendee's email address in a calendar invitation at the time of registration.
Venue
- Location:
- Nationwide



