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The Softer Side of Credit Management: The Importance of Soft Skills in An Analytical-Driven World


Tue, May 25, 2021, 11:00 - 12:00


 General Information

Cost: Members: $95
Non-Members: $195

Register Now

Registration Includes: One telephone and web connection at one physical location


US: 11:00am – 12:00am ET
*Please remember the time zone differences if you are not on the East Coast.*


Accreditation Points

By participating in this webinar, you will have the opportunity to take a short quiz after the live event to earn CEUs toward your certification/recertification.


About the Webinar

This presentation will cover the importance of soft skills in a credit-focused environment and provide guidance on key competencies for success in your current role.

Join Johnson Controls’ Craig Simpkins as he offers tips on how you can use soft skills to grow and develop within your organization. He’ll discuss best practices regarding: 

  • Texting & Email
  • Time Management
  • Leadership
  • Public Speaking & Communicating Effectively 
  • Negotiating & Influencing
  • Listening

In addition, Craig will share case studies and provide recommendations on how each scenario should be managed.

Expected takeaways:

  • Overview of soft skills in the workplace
  • The evolution & importance of soft skills
  • Ways to improve upon these skills
  • How to use soft skills to grow and develop in your career
  • Tools available to develop and improve soft skills


About the Speaker

Craig Simpkins

Craig Simpkins, CCE, CICP, Director of Finance Transformation, Johnson Controls

Craig Simpkins has held many positions in shared services, including order-to-cash functions, global process ownership, and financial reporting and analysis. Craig has worked in accounting and finance roles for more than 25 years and has authored several whitepapers and webinars. He has an MBA and a MS in accounting and is a Certified Fraud Examiner (CFE). Craig is based at the company headquarters in Milwaukee, WI.


Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.