Handling Difficult Conversations

 General Information

Cost: Members: $95
Non-Members: $195

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Registration Includes: One telephone and web connection at one physical location

Time

US: 11:00am – 12:00pm ET
*Please remember the time zone differences if you are not on the East Coast.*

About the Webinar

Difficult conversations in the workplace are inevitable. These types of conversations can create stress and destroy business relationships. How do tell someone you don’t appreciate a joke or the way that they tease you? It often comes down to being able to hold a difficult conversation with the person involved. Join communications guru, Kristin Scroggin, as she discusses how to approach those situations and more.

This webinar will help you:

• Learn how to discern the best methods for communicating with various individuals
• Recognize how to control nonverbals during difficult conversations
• Identify how to decide when and where is the best time to have a difficult conversation

About the Speaker

Kristin Scroggin, Owner & Lead Trainer, genWHY Communications, Huntsville, AL

Kristin Scroggin has served as a communications lecturer at the University of Alabama in Huntsville for 11 years, before starting her training company, genWHY Communications, in 2017. Her passion is generational diversity and all things soft-skill related. Kristin has spoken at conferences and to hundreds of organizations across the United States, ranging from Fortune 500 companies to tiny non-profits. She has a master’s degree in communication studies and a bachelor’s in communication arts.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.