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Doing Business in India


Thu, October 20, 2016


 General Information

Cost: FCIB Members: $95
Non-Members: $195

Register Now

Registration Includes: One telephone and web connection at one physical location


Europe: 5:00pm CET, 4:00pm GMT
US: 11:00am ET, 10:00am CT, 9:00 am MT, 8:00am PT

About the Webinar

This one hour webinar will provide tips, resources and need-to-know information on how to effectively conduct business in India. Three international speakers, with extensive credit management experience in collecting their A/R receivables portfolios in this country, will present an economic and cultural overview, followed by an interactive discussion on the various challenges of collecting payment and mitigating credit risk in India. At the conclusion of the presentation, attendees are invited to ask questions and share experiences.

Among the topics to be addressed are:

  • Political geography and market overview of India
  • Business practices and challenges, including cultural challenges
  • General payment terms, collections, average DSO and compliance issues
  • Obtaining financial data on your customer
  • Legal proceedings and enforcing judgments

About the Speaker

Moderator: Aysegul Budak, ICCE, Vice President, Eastern Europe & Eurasia, World Business Capital, Inc., Hartford, CT

Aysegul Budak is responsible for WorldBusiness Capital’s lending, underwriting and marketing activities in Eastern Europe & Eurasia, with a focus on Turkey. Prior to joining the company, Aysegul was credit manager for Osterman and Company, Inc. where she managed both domestic and international trade portfolios focusing on credit analysis, underwriting and risk management. She has served as both commercial credit analyst and international trade representative for National City Bank (now PNC Bank) and an International Trade Specialist for T.C. Halk Bank A.S. in Turkey. She is certified both as International Trade Specialist and a Certified International Credit Professional (CICP). Aysegul holds both a BS and MA degree in Labor Economy and Industrial Relations from Gazi University (Ankara, Turkey) and received an MBA from Bellarmine University (Louisville, KY). She is a native Turkish speaker.

Kirit S Javali, Partner, Jafa & Javali, Advocates, New Delhi, India

After completion of his LLB (Hons.) from the University of Leeds, U.K, Kirit S. Javali was called to the Bar from Grays Inn in 1996. Thereafter, he underwent six months pupilage with Grays Inn Chambers under Dr. Phillip Baker, QC and trained with the City law firm of TLT Solicitors, London, U.K. On his return to India, he worked with the Mumbai law firm of Crawford Bayley & Co.
Kirit is Head of the litigation unit of Jafa & Javali, Advocates. In his role, he has acted for Indian and multinational companies in various arbitration proceedings in India, including international arbitration proceedings conducted in London, U.K. He regularly appears and argues matters in the Supreme Court of India, including various High Courts in the country.
His dispute resolution practice area covers the following:

  • Commercial Litigation
  • Company Law disputes
  • Consumer Disputes
  • Debt recovery
  • Employment and human resources
  • Media and entertainment
  • Unfair and restrictive trade practices
  • Contractual Disputes
  • Intellectual property disputes
  • Real Estate
  • Money laundering

Ingrid Ros, ICCE, Director Global Credit, LyondellBasell Global Credit Services, Houston, TX

Ingrid Ros, CICP, ICCE, has worked in credit management for more than 10 years and is currently responsible for credit and collections in Europe and Asia at Houston-based Lyondellbasell Industries. Her present role is Director Global Credit.

Ingrid began her career in credit management in early 2004 and moved into the chemical industry in 2005. She has been responsible for several team restructures and has gained a wealth of experience in:

  • Order to cash process
  • Risk management
  • SAP implementation
  • Financial analysis
  • Impact on working capital on the order to cash cycle

Ingrid joined FCIB's European Advisory Council in January 2015 and undertook her first speaking engagement at FCIB’s Madrid Summit in April 2015.

Shanti R Satish, International Credit Management Consultant, Bangalore, India

Shanti Satish has over 20 years of experience in international Credit and Risk management across various industries including Banking, Manufacturing and a variety of Service Industries.

Shanti currently works as a consultant in India having previously gained extensive experience working with Flextronics, ICICI Bank and Citi group in Management positions. Prior to this she worked with Al Ghurair Investments and Jumeirah International in Dubai as Head of Credit and Collection and Regional Manager respectively.

Shanti is a Certified International Credit Profession (CICP) and a Certified Corporate Trainer having gained her diploma from the Indo Russian Academy of Training and Development (IRATD), India.

Shanti gained her B.Sc from Bangalore University in 1990 and subsequently gained her MBA degree from the Institute of Business, Management and Research (IBMR) Bangalore, India in 2006. She has travelled extensively within India and Internationally and is well versed in working in multicultural and multi-national corporate environments.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.

Accreditation Points

Participants earn 1 Education and 1 Participation Point towards the International Certified Credit Executive (ICCE) certification/re-certification.