Webinars

View the schedule of our upcoming webinars or view all our available on demand webinars.

Webinars are an interactive platform in which to participate in stimulating online educational presentations. Using a chat function, share your comments and questions to enhance the quality and diversity of the conversation. Feel as though you are in the room with the speaker and sharing the educational experience without leaving the office.

As if webinars weren't convenient enough before, here is an even simpler, easier option with more bang for your buck.

Register for a whole quarter of educational webinars and teleconferences by registering only once.

Participant login information will be emailed to you the day before each presentation. So easy, so convenient and so worth it! Have access to all June – September 2015 teleconferences and webinars for only $1,800. An incredible savings... so REGISTER NOW.

How our webinars work:

Step 1
Simply register for a webinar of your choice.

Step 2
The day before the webinar we will email you the web page link and event password. Using the password, you will login to the webinar.

If you do not have speakers on your computer, you can simultaneously call a given phone number to listen to the session while viewing it online.

Step 3
Watch, listen, participate and enjoy!

Fees

Professional Education Webinars are $249 for 60-minute webinars and $299 for 90 minutes.

 

Media requirements:

Following are valid players for rich media files using UCF (need only one to participate):

Flash Player 6.0 or later   Check Now
Windows Media Player 9.0 or later   Check Now
QuickTime 6.0 or later   Check Now

National Association of Credit Management participation points

On Demand Webinars

Have you missed a webinar? Check out our On Demand webinars here.

 

On Demand Leadership Webinars

NACM offers digital audio replays of our past webinars. The webinar prices are $249 for 60-minute webinars and $299 for 90 minutes. 

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.

Driving Accountability

September 15, 2015
Presenter: Rick Hernandez

Executive Decision Making

August 18, 2015
Presenter: Rick Hernandez

Building Relationships with Key Stakeholders

July 16, 2015
Presenter: Rick Hernandez

Thinking Strategically

June 11, 2015
Presenter: Rick Hernandez

Adapting to New Roles

May 7, 2015
Presenter: Rick Hernandez

Effective Communications

April 28, 2015
Presenter: Rick Hernandez

The Power of Influence & Purpose

March 24, 2015
Presenter: Rick Hernandez

On Demand Webinars

NACM offers digital audio replays of our past webinars. The webinar prices are $249 Member / $299 Nonmember for 60-minute webinars and $299 Member / $349 Nonmember for 90 minutes. 

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.

Show Your Value: Creating Effective Receivables Reports

September 14, 2016

Presenter: Pam Krank


Learning to EXCEL with NACM- Development of Wide-Ranging Credit Management Dashboards Using MS Excel

August 15, 2016

Presenter: Suleman Qureshi


Understanding Incoterms Basics for Global Operations

May 18, 2016

Presenter: David Bryant


Learning to EXCEL with NACM- Development of Credit Reporting Objects that Integrate Risks

May 16, 2016

Presenter: Suleman Qureshi


Article 9 of the Uniform Commercial Code: A Beginners Guide to Secured Transactions

May 9, 2016

Presenter: Adam Easton, CCE


How To Effectively Manage Teams from a Distance: Global Operations/Decentralized Credit & Collection Departments/Outsourcing

April 11, 2016

Presenter: Pam Krank


The Importance of Generating Cash Flow

March 23, 2016

Presenter: Ron Sereika, CCE, CEW


Legal Options for Dealing with Delinquent Customers

March 14, 2016

Presenters: Brian Jackiw, Esq. & Tom Fawkes, Esq


Credit Applications – Getting It Right from the Start So You Get Paid! 

March 9, 2016

Presenter: Karen Hart, Esq.


Creating an Advantageous Partnership for Both Credit and Sales

March 7, 2016

Presenter: Kevin Stinner, CCE, CCRA


Trust Is Not a Soft Skill: The Importance of Trust

February 17, 2016

Presenter: Bob Karau, CICP


Bankruptcy Rumblings: How To Best Position Your Company in Advance of Customer Bankruptcy

February 10, 2016

Presenter: Bruce Nathan, Esq. 


How Much Credit Should You Grant Your Customers?

January 20, 2016

Presenter: Pam Krank


How Smart Credit Policies Improve Collection and Litigation Results

December 7, 2015

Presenters: Bob Bernstein, Esq. & Kirk Burkley, Esq.


B2B Credit Card Acceptance: A Candid Expense Discussion About Acceptance Policies, Fee Reductions, Surcharging, Discounts, & Convenience Fees

December 2, 2015

Presenter: Matt Fluegge


Canadian Bankruptcy Law Buffet Style With a U.S. Garnish

November 4, 2015

Presenters: Bruce Nathan, Esq. & Aubrey Kauffman, Esq.


Developing High-Performance Teams

November 2, 2015

Presenter: Pam Krank


Loose Lips Sink Ships; Customer Name Mistakes Sink Collections

October 14, 2015

Presenter: Bruce Nathan, Esq.


Mitigating Commercial Credit and A/R Fraud

October 5, 2015

Presenter: Bob Karau, CICP


Understanding Key Credit Department Performance Metrics

September 21, 2015

Presenter: Shane Norman, CCE


Cash Application: 5 Ways to Get The Most Out Of Automation with OCR

September 14, 2015

Presenter: Jay Tchakarov


Negotiating Your Wal-Mart Supplier Agreement

September 2, 2015

Presenter: Boyd Evert


Contracts 101

August 24, 2015

Presenter: Tom Fawkes, Esq. & Brian Jackiw, Esq.


Self-Examination of Your Credit & Accounts Receivable Operation

August 10, 2015

Presenter: Nancy Watson-Pistole, CCE, ICCE


Work Flow Automation

August 3, 2015

Presenter: Pam Krank


Bankruptcy for Beginners

July 20 & 22, 2015

Presenter: Deb Thorne, Esq.

"My Salesman Did What? How Can I Fix It?"

 

General Information

Time: 3:00 - 4:00 pm EST
Cost: $219.00


Register
NACM Webinars are easy,
so convenient and so worth it!
Reserve your spot now!
 


 

Description

Sometimes sales has a mind of its own, and can say or do things that impact future collection efforts. Come learn how to work with sales to limit risk and still get the deal done. We will discuss practical tips and tricks to get salesman to (1) buy in to your overall credit strategy, (2) get the proper customer paperwork, and (3) keep the credit department and the customer in the loop.

 

Presenter

Rebecca Hicks, Esq.  represents owners, contractors, architects and suppliers in a broad range of construction related matters. She has litigated construction defect claims as well as other construction contract issues. She routinely aids clients in perfecting or disputing mechanics' lien claims and federal and state payment bond claims. Rebecca assists clients in drafting, negotiating and interpreting terms of construction contracts and releases. She regularly writes and speaks on a variety of construction related topics.

Rebecca frequently represents financial institutions and other creditors in lawsuits based on promissory notes, guarantees and unpaid accounts. On a regular basis, she obtains judgments for creditor clients without trial, and is able to overcome most common debtor defenses, including usury claims. Rebecca looks for unconventional ways to add liable parties and get to hidden assets. Additionally, she often counsels creditor clients to ensure compliance with federal and state debt collection regulations before litigation.

Rebecca also regularly represents commercial landlords in lease related litigation, including breach of lease, lease interpretation and forcible detainer actions.

Rebecca has significant experience in post-judgment collection proceedings, including garnishments, turnover actions and post-judgment depositions. She works with judgment creditors to identify hidden assets and pursue unconventional legal theories to increase collectability.

 

Handouts | Evaluation

 

 

National Association
of Credit Management

8840 Columbia 100 Pkwy.
Columbia, MD 21045
Phone: 410-740-5560
Fax: 410-740-5574

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