Internal Customer Service

 General Information

Cost: Members: $95
Non-members: $195

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Registration Includes: One telephone and web connection at one physical location

Time

US: 11:00 am ET // 8:00 am PT
*Please remember the time zone differences if you are not on the East Coast.*

About the Webinar

Sales and credit and collections are two sides of the same coin. Join American Tire Distributors’ Mark Levin, CCE, as he discusses the tensions that exist between the two teams, the underlying causes, and best practices to build trust and partnership. Find out how the credit and collections department can add value to the sales process and the enterprise as a whole.

About the Speaker

Mark Levine, CCE, MBA, Credit Risk Manager, American Tire Distributors, Inc., Huntersville, NC

Mark has held various positions within the credit and collections field. He has served as a national credit manager, director of credit and credit risk manager for a number of domestic and international businesses. Mark has a bachelor’s of art in international relations from Boston University. After graduation, he started a consulting business, providing continuing education and support services to CPAs. He later served in the mortgage industry as a loan officer, eventually moving up to partner, in a small boutique mortgage brokerage. Mark returned to school for a master’s in business administration; and during the Great Recession of 2008, he left the mortgage and real estate field and moved into corporate credit.

Webinar Access

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