How to Reduce Supplier and Buyer Friction

Are you looking for processes to improve supplier and buyer relationships?  Learn about the tools and integrated solutions that will reduce friction between suppliers and buyers. This course is recommended for Controllers, Shared Service Management, AP/P2P, and AR/O2C Business Process Owners.

Learning Objectives: 

• We’ll identify the areas of friction with the AP/P2P and AR/ORC processes. 
• We’ll review the “pain points” within the onboarding process and the supplier and buyer ecosystem.
• Attendees will recognize how these “pain points” impact AP and AR processes.
• Attendees will determine how automated solutions can reduce this friction and improve AP and AR processes.

Chris Doxey, CAPP, CCSA, CICA, CPC, President, Doxey Inc., Paeonian Springs, VA

Chris Doxey is an author, speaker and management consultant who is passionate about improving financial process.Chris focuses on internal controls, process transformation and automation. She has extensive experience with trade directories, metrics and analytics and self-audit tools.

Chris spent more than25 years at Hewlett Packard and Verizon in senior P2P, logistics, and finance andaccounting leadership positions.Chris held executive positions with global P2P audit firms for eight years.During her eight years of management consulting experience, Chris designed a new fiscal closing process for a large enterprise, implemented a self-audit tool for a global P2P audit firm. Chrisdeveloped the requirements for a trade directory and drove theimplementation process for a global financial institution. As an example of her process transformation work, Chris worked with a large university to improve internal controls and implement automated account payable processes. She also develops educational content for several P2P solution providers.

Chris works with the riskcloud product team at Oracle where she developed the initial set of automated P2P controls and collaborates with the Oracle team on a frequent basis to discuss improvements. She is a long-time speaker at Oracle’s Open World conferences.She leads the risk advisory practice for an Oracle partner and supports the implementation of risk cloud for large enterprise clients. 

Chris is acertified accounts payable professional (CAPP) and holdsa certification in controls self-assessments (CSA). She is a certified professional controller (CPC) and a certified internal controls auditor (CICA). Chris holds a BA, BS, MBA, and a graduate certificate in project management. Chris is a member of the Institute for Internal Controls (IIC), the Institute of Internal Auditors (IIA) and the Association of Certified Fraud Examiners (ACFE). She is onthe advisory board for the IIC and the Exchange Summit.Chris is the author of The Internal Controls Toolkit and The Fiscal Close Toolkit published by Wiley in 2019. The Controller’s Toolkit and The AP Toolkit will be published in 2021.