Commercial Collections Best Practices and Global Considerations

 General Information

Cost: Members: $95
Non-Members: $195

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Time

US: 10:00am ET

About the Webinar

Learn about the practices that credit and collection professionals can implement to positively impact their debt collection efforts in the U.S. and around the world. In addition, this webinar will focus on the steps to take once an account has become past due as well as:

• Establishing an Internal Collections Process
  • Steps to Take Before the Due Date
  • In-house Collections Best Practices
• Global Considerations in Commercial Debt Collection
  • Global Sensitivity
  • Tips for Collecting in The Americas, Europe and Asia

This course will benefit members of a company’s internal credit and collections team at all levels and will close with an interactive Q&A session.

About the Speaker

Jeff Tharnish, International Account Manager, ABC-Amega, Inc.
Jennifer Tirre-Daniels, Director of Global Business Services, ABC-Amega, Inc.

Jeff Tharnish
Jeff works directly with the vice president of global operations to manage the daily global collections departmental needs. In addition, Jeff assists the ABC-Amega’s international collection representatives in maintaining the company’s high-quality standards and international best practices.

Managing an international collections desk, Jeff works with clients to recover their past-due account receivables from debtors all around the world. He provides orientation and ongoing education to ensure clients are fully versed on the collections processes and procedures put forth by ABC-Amega, in addition to explaining international differences in law and procedure as questions arise. Jeff is fluent in Spanish and has specific focus in Latin America and EMEA.

Jeff has been with ABC-Amega since 2007 and has learned the business by working in a number of departments including domestic and international third-party collections as well as first-party outsourcing.

Jennifer Tirré-Daniels
Jennifer works as an integral part of ABC-Amega’s business development team to develop and implement strategies for generating new business opportunities in Europe, Latin America, Canada, the Middle East and Asia.

Her goal is to partner with international credit and collection professionals to jointly develop solutions for accounts receivable resolution, commercial debt collection and credit management. Jennifer’s global focus is complemented by her diverse language fluency in English, French, Italian, Portuguese and Spanish.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.