Collection Negotiation Best Practices

 General Information

Cost: Members: $95
Non-Members: $195

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Time

US: 3:00pm ET

About the Webinar

Credit and collections professionals face tough challenges from pesky customers on a daily basis. Many customers have become so accustomed to avoiding their obligations that negotiating with them seems pointless, at best, and a drain on your valuable time and money at worst. This webinar will help credit and collections professionals hone their negotiation skills for dealing with stubborn debtors and will give you additional resources to include in your future negotiations to maximize your return and to better understand when to seek help from outside your organization.

About the Speaker

Raymond P. Wendolowski, Jr., Esq.

Raymond P. Wendolowski is an associate with the law firm of Bernstein-Burkley, where he contributes to the firm’s commercial collection practice, including the filing and defense of mechanics' liens, foreclosure actions, replevins, bond litigation involuntary bankruptcies and other credit-related matters. Mr. Wendolowski is involved with a number of professional organizations, including the Allegheny County Bar Association, where he graduated the Bar Leadership Initiative program and is a current member of the Education Committee. Mr. Wendolowski is a frequent lecturer for Lorman Educational Services, as well as for local credit industry trade groups, on credit, collections and collection-related topics. Mr. Wendolowski is licensed to practice law in Pennsylvania and was admitted to practice before the United States District Court for the Western District of Pennsylvania in 2011.