Empowering the Future: The Value and Implementation of Internship Programs in Credit and Collection Management

About the webinar:

This presentation highlights the strategic importance of internship programs within credit and collection management. It explores how well-designed internships help organizations address talent gaps, enhance operational efficiency, and foster innovation. Key topics include the essential elements of successful programs, step-by-step implementation guidance, methods for measuring success, and the broader impact on industry standards. Attendees will gain insights into building effective talent pipelines, supporting organizational growth, and shaping the future of the credit and collections field through meaningful internship initiatives.

About the speakers:

Craig Simpkins CCE, CICP, Finance Director, Johnson Controls, Inc. Building Efficiency Division

Craig Simpkins has held many positions in shared services, including order-to-cash functions, global process ownership, and financial reporting and analysis. Craig has worked in accounting and finance roles for more than 25 years and has authored several whitepapers and webinars. He has an MBA and a MS in accounting and is a Certified Fraud Examiner (CFE). Craig is based at the company headquarters in Milwaukee, WI.