GSCFM Highlights

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Conference Schedule

Written by Joy Tucker on .

Conference Schedule

Wednesday, September 21

4:00 - 7:00pm

CFDD Board Meeting

Thursday, September 22

9:00 - 10:15am

Business Meeting

10:15 - 10:30am


10:30 – 12:00pm

Credit Applications and Credit Terms: The First Line of Defense

This session will provide an overview of credit applications and an explanation of common terms and conditions. The speaker will discuss what information needs to be in your credit applications and why you need it. The speaker will also provide easy to understand explanations of common credit terms and conditions and real life “war stories” of how your terms and conditions can save the day. Finally, this session will discuss personal guarantees, promissory notes and offer suggestions for improving your credit applications.

  presented by Matthew Jameson, Esq.

12:00 - 1:15pm


1:15 - 2:15pm

Tips and Tricks to Make Life Easier in Excel

This excel session will walk you through prepping and analyzing an aging report using the following functions: Macro, Vlookup, Find and Replace, Advanced Sorting, Pivot Tables and some other miscellaneous functions to make using Excel easier and more efficient.

presented by Marlene Groh, CCE, CICP

2:15 - 2:30pm


2:30 - 3:30pm

Cyber Security: Is Your Company at Risk?

Credit managers want to know what is required to protect confidential customer information, and what action they should take to protect their companies from liability. This session will answer these questions, and more. We will discuss: laws regarding cybersecurity; the standards companies must comply with to avoid liability for cybersecurity breaches; and, practical examples of actions credit professionals should take to protect customer information.

presented by Rebecca Hicks, Esq.

3:30 - 3:45pm


3:45 - 4:45pm

Seven C’s of Effective Business Communication

We tend to focus our training and education on specific credit areas such as bankruptcy, antitrust or how to get paid quicker – hard skills that are easy to observe, quantify and measure. While hard skills are necessary to do our jobs, soft skills have become increasingly more important in today’s workplace. These ‘people skills’ or ‘interpersonal skills’ are typically hard to observe, quantify and measure. Soft skills are needed for everyday life as much as they are needed for work. They have to do with how people relate to each other: communicating, listening, engaging in dialogue, giving feedback, cooperating as a team member, solving problems, contributing in meetings and resolving conflict. The Seven C’s of Effective Communications will provide a blueprint for this important part of business success.


presented by Nancy Watson-Pistole, CCE, ICCE

5:30 - 7:30pm

Networking Social featuring a Silent Auction

Friday, September 23 top

9:00 - 10:45am

Social Media as a Tool to Identify and Evaluate Credit Risk: The Technology, Best Practices and Legal Considerations for the Credit Team

Many credit teams in the B2B space are considering social media (SM) to improve evaluating credit risk factors, especially with the small and mid-sized companies. The interplay of SM and the trade relationship is the customer’s use of SM in order to increase market presence, and a supplier’s credit team’s use to evaluate and monitor credit risks through sites like LinkedIn, Facebook, Twitter, Google and Yelp (along with many others).
The session will consider SM sites that may be used by credit teams at the new account stage to expand credit scoring criteria, and as an early indicator of credit risk with existing accounts. Laws that may impact credit teams and SM include the FACT Act, FCRA, ECOA, FTC Red Flags, and the Sherman Act. The session will also address the credit team’s best practice with SM, including adopting SM in the credit and collection policy.

  presented by Scott Blakeley, Esq.

10:45 - 11:00am


11:00 -12:15pm

Economic Outlook

Mr. Garriga will present an overview of the state of the US economy (GDP, employment, prices). He will go on to discuss the stance of monetary policy with emphasis on the main challenges for the normalization process (interest rates moving away from zero). He will further talk a bit about the forecast of output and inflation. Lastly, Mr. Garriga will conclude with discussion about the indices of economic sentiment and uncertainty.

  presented by Carlos Garriga

12:15 - 1:15pm


1:30 - 3:00pm

Key Bankruptcy Issues from The Vendor’s Perspective: A Point-Counterpoint Discussion

A trade creditor’s ability to navigate the waters of a customer’s bankruptcy can be tricky.  Understanding the issues arising in a bankruptcy case and their impact on trade creditors and other constituencies will assist in dealing with the bankruptcy process and the other parties involved.  Our panel of experienced bankruptcy practitioners will present a point-counterpoint discussion of the different perspectives on a number of hot issues, including: 

  • Are claims based on drop-shipments entitled to priority status as a 20-day goods / § 503(b)(9) administrative claim?
  • Hot consignment issues arising out of the Sports Authority bankruptcy
  • Preference claims / defenses
    • Whether the new value defense is lost for court-approved paid invoices that are part of a vendor’s 20-day goods / § 503(b)(9) administrative claim
    • Different approaches to compare payments prior to and during the preference period in proving the subjective part of the ordinary course of business defense
  • Application of prepetition credits / deductions / allowances in determining the amount of a creditor’s 20-day goods / § 503(b)(9) administrative claim – does the debtor have the option to first use these offsets to reduce a creditor’s § 503(b)(9) administrative claim, or can the creditor elect to first use these offsets to reduce its remaining prepetition general unsecured claim?

  Scott Blakeley, Esq. Blakeley & Blakeley LLP) and   Jason Torf, Esq. (Horwood Marcus & Berk Chartered) and Jeff Prol, Esq.( Lowenstein Sandler LLP)

3:00 - 3:15pm


3:15 -5:00pm

Best Practices Roundtable

  moderated by Wendy Bartlett, CCE

Networking Dinner & Dessert Auction

2016 NACM Regional Conferences

Written by Joy Tucker on .

Eastern Region Credit Conference

Eastern Region Credit Conference

September 14-15, 2016
Rochester Airport Marriott
Rochester, NY

Hosted by: NACM Upstate New York

Register Here

All South Credit Conference

All South Credit Conference

September 18-20, 2016
Hyatt Place Fort Worth
Historic Stockyards
Fort Worth, TX

Hosted by: NACM Southwest

Register Here

Western Region Credit Conference

Western Region Credit Conference

October 12-14, 2016
Renaissance Seattle Hotel
Seattle, WA

Hosted by: NACM Business Credit Services

Register Here

Central Region Credit Conference

Central Region Credit Conference

November 9-10, 2016
Crowne Plaza Hotel
Independence, OH

Hosted by: NACM Great Lakes Region

Register Here



Written by Joy Tucker on .

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CFDD National Conference

Written by thomasm on .

CFDD National Conference

Credit & Financial Development Division National Conference, cfdd

September 21-23, 2016


The Seelbach Hilton - Louisville
500 Fourth Street | Louisville
Kentucky 40202 United States

SeelBach Hilton

The CFDD National Conference is being held at the lovely Seelbach Hilton Louisville.

The special conference room rate is $159 a night for single/double occupancy and applies to rooms with either one queen bed or two double beds.

The hotel deadline is August 29th, based upon availability.

1-800-333-3399 Group Code: NCM


Early Bird Deadline – August 19, 2016 – Register now to save!

   By Aug. 5          After Aug 5
 Member    $375    $425
 Non-Member    $475    $525
 Additional Friday Dinner Ticket                $  69    $  69


Refund Policy: All cancellations and requests for refunds must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. Registration fees, less a $50 processing charge, will be refunded for written cancellations received by NACM-CFDD on or before August 19, 2016. Between August 20 and August 26, 2016, only 50 percent of the fee will be refunded for written cancellation requests. Due to financial obligations, no refunds will be issued for cancellations received after August 26, 2016; however, substitutions may be made at anytime.

Educational Sessions     Click here for the full Conference Schedule

  • Credit Applications and Credit Terms:  The First Lines of Defense
  • Cyber Security:  Is Your Company at Risk?
  • The Seven Cs of Effective Business Communication
  • Tips and Tricks to Make Life Easier in Excel
  • Social Media as a Tool to Identify and Evaluate Credit Risk:  The Technology, Best Practices and Legal Considerations for the Credit Team
  • Key Bankruptcy Issues from The Vendor’s Perspective:  A Point-Counterpoint Discussion
  • Best Practices Roundtable


Help us make the CFDD National Conference an event to remember... become a conference

- Have your company or chapter acknowledged online and in conference app
- Build professional relationships and make new life-long friends

Become a part of our TEAM through a sponsorship.

Sponsorship Form

Silent Auction

CFDD National is excited to again be hosting a Silent Auction at our National Conference.  We are seeking donations from CFDD members, member companies and chapters for the CFDD-National Silent Auction.  All proceeds go to our scholarship fund…which in turn, benefits YOU!  Let’s make this a great event and aid in awarding more scholarships to our members.  

All donations are tax deductible. Some items of interest are, but not limited to:

  • Gift cards (starting at $25) to national chain restaurants and stores
  • Electronics
  • Jewelry
  • Purses

We ask that all donations be received by August 19, 2016.

Please help us make this fundraiser a success as we strive to grow the fund and award scholarships to our dedicated members!

Silent Auction Donation form


Thanks to our Conference Sponsors.

cfdd, Credit & Financial Development Division cfdd, Credit & Financial Development Division

New Knowledge & Learning Center 2

Written by Ray G on .

Knowledge & Learning Center

NACM is committed to assisting every member, meeting their needs and addressing their concerns by offering easy-to-obtain, high-quality products, services and programs.

Here you will find valuable tools for the credit professional, including links to training resources, online education, useful forms and timely publications.

Take advantage of these resources and so much more as a member of NACM.

Find out about Membership and Join Now.

Free Webinar

This webinar on processing chip-based credit cards and the October 2015 merchant liability shift is brought to you through our partnership with UTA and Vantiv.

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View Webinar Now (Member login required)

Best Practices by GSCFM alumni

Take Certificate Classes and Online Courses

Take courses for your CBA, CBF, CCE, CCRA, CICP or ICCE designations online or in the classroom. You can also take Specialty Certificate courses.

Choose a Course

Free NACM Teleconferences and Webinars

Featured Webinar:
Top Performance Metrics for the Credit & Collections and Accounts Receivable Departments

Available until January 15, 2016

Looking for more? Check out upcoming Teleconferences and Webinars. View full Event Calendar.

Click here to access free webinar.
(Member login required)

Video Links

  • Wells Fargo Monthly Economic Outlook
  • Atradius Economic Outlook
  • The Marsh Channel

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Professional Development

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  • Your Database of Information
  • Current Information on Business Credit
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  • Keyword Searchable
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  • Search thru articles from Business Credit Magazine, NACM Books and the Trade Finance Guide

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Learning On Demand


Written by Phillip J. Lattanzio, CCE, CGA on .

Export Compliance & Regulations Webinar Module 1

OFAC , UN, EU Embargo

General Information

Time: EU: 3pm CET; 2pm GMT;
US: 10am ET; 9am CT; 8am MT; 7am PT

Cost: Members: $95 per module  
NonMembers: $195 per module
Purchase all 4 before March 4th and receive a 10% discount.

NACM Webinars are easy,
so convenient and so worth it!
Reserve your spot now!

Click here to view the online webinar schedule.


For companies exporting goods internationally, keeping pace with export compliance requirements is challenging in today’s global economy. Regulations and related restricted or denied-party lists change constantly, as do the numerous export documentation rules and formats in individual countries across the World. Since the onset of the recent global economic downturn in 2007, the issue of corporate compliance is now an integral role for many credit managers. Failure to follow compliance and regulations can lead to major difficulties in collecting your A/R Portfolio across different regions of the world and result in a reduced DSO. This, in turn impacts working capital, affecting different departments within a corporate environment.

FCIB’s newly refreshed Export Compliance & Regulations course will run over a period of 4 weeks from March-May 2016. Each Module will last 60 minutes and cover off important elements required for compliance. You can choose to register for all 4 modules or take each module on an individual basis.

Export Compliance & Regulations Webinar Module 1 Overview

1. OFAC , UN, EU Embargo

This module will deal with the following issues:

  • Main points of the OFAC regulations
  • Main points of EU Embargo rules
  • Main UN rules on Embargo
  • Overlap in these rules
  • Differences in these rules



Fred Dons, director at Deutsche Bank (DB) Amsterdam, has worked in trade finance for more than 25 years and currently heads up the Trade Finance Commodity team. In addition to his role within DB, Fred also delivers many course on the subject both internally and externally around various colleges in the Netherlands. His expertise is highly valued and sought after and has enabled FCIB to bring this new offering to our worldwide members.


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