Leadership Webinar Series: Conducting Difficult Conversations
- Thu, September 27, 2018, 10:00
Registration Includes: One telephone and web connection at one physical location
US: 10:00am ET
About the Webinar
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.
During this webinar, you will increase your ability to:
- Understand the nature of difficult conversations and what it takes to handle them.
- Identify the seven stages of handling difficult conversations.
- Use empathy in a way that minimizes negative responses and strengthens relationships.
- Apply best practices for preparing, initiating, and delivering the conversation.
About the Speaker
Rick Hernandez, Principal, Syntesis Global LLC
Rick Hernandez offers a combined 20 years of Executive Coaching, Leadership Development and Career Transition Services to executive teams committed to personal and organizational transformation. Rick has trained and coached all-leveled executives from Fortune 50/100/500 organizations, such as The Walt Disney Company, NASA's Space Shuttle Mission Engine Program and Chase Manhattan, to Dole Foods, Amgen and Intel, to name a few. He has designed and launched key business and culture-specific initiatives that increase leadership influence, break down silos, improve interpersonal communications and increase accountability, as expressed through his signature, “Conscious Leadership”® principles.
Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember: Please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.